Parking Attendant Lead in Glacier, Washington at Mt. Baker Ski Area, Inc.

Position Summary

This job description is intended to convey information important to the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

The Parking Lead helps support the daily operation of parking areas by coordinating workflow, assisting with traffic management, and helping provide direction and support to parking staff throughout the shift. This position works alongside the team in active operational duties including vehicle and traffic flow management, guest assistance, lot setup, communication with other departments, and responding to changing operational and weather conditions in a fast-paced outdoor environment.

Successful employees in this role are dependable, adaptable, and comfortable helping lead day-to-day operations while maintaining a positive and professional guest experience. This position helps support training, communication, safety practices, and team coordination while serving as a working leader who assists with keeping operations organized, efficient, and responsive throughout the day.

General Responsibilities:

In addition to all responsibilities listed in the Parking Lot Attendant Job Description, Leads must:

• Support daily staffing operations by monitoring workload, guest demand, and staffing levels, communicating needs to the supervisor, and implementing approved staffing adjustments.
• Help maintain an efficient operation by assigning work, ensuring employees remain productive, monitoring break and return times, and redirecting staff as operational priorities change.
• Encourage and maintain confidentiality and staff policies and procedures
• assist in conducting initial & ongoing staff training
• Monitor staff performance,, report information back to the department managers
• Follow department and company safety practices while promoting a positive safety culture. This includes but not limited to providing your own safety toed boots and headlamp in accordance to our Accident Prevention Plan

Supervisory Responsibilities:

• Help create and maintain a positive, respectful, and team-oriented work environment
• Provide day-to-day guidance, communication, and support to team members
• Assist with training and supporting employees throughout the season
• Help communicate daily operational priorities, workflow needs, and shift transitions
• Lead by example through professionalism, teamwork, reliability, and work ethic
• Help maintain department cleanliness, organization, safety, and service standards
• Assist in identifying and resolving minor guest, employee, or operational concerns
• Support supervisors and managers with daily operational needs and changing business demands
• Step into different operational roles as needed to support the team and department
• Foster a positive team culture by promoting communication, collaboration, accountability, guest service, and safe work practices while reinforcing department and company expectations.
• Help identify areas where additional operational or employee support may be needed

Qualifications:

Preferred Knowledge and Abilities:

• Work independently
• Ability to lead and work as part of a team
• Experience with ATV/UTV operation or similar equipment preferred
• Required Skills and Abilities:
• Strong communication and interpersonal skills, including timely responses to managers and employees, and communication of personal needs.
• Ability to multi-task in a busy environment.
• Ability to communicate tasks and system adjustments efficiently and positively to a team.
• Ability to follow verbal and written instructions.
• Willingness to learn.

Required Qualifications and Experience:

• High school diploma or equivalent preferred
• Must be 18 years or older

Don’t meet every single requirement? That’s okay. At Mt. Baker Ski Area, we value a wide range of experience and perspectives. If you’re excited about this role and believe you could contribute to the team, we encourage you to apply — even if your background doesn’t line up perfectly with every qualification listed.

Wage & Hour Information:

• Starting rate begins at $19.63/hour with increases for experience, merit, tenure and future WA State minimum wage adjustments possible.
• This is a seasonal, variable hour position. Hours per week may vary between 5-40+ hours/week. Expected end date for position is April 18, 2027, unless otherwise approved by management.

Important Disclaimer: Employees are expected to act in the best interest of the Mt. Baker Ski Area, even if doing so requires actions or responsibilities not listed in the above job description. The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities required of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned which are not considered essential and may not be listed here.

Physical Requirements

• Working in the mountain environment is physically demanding. You need to be in good health and in good physical condition and have the ability to perform the following:
• Bending, twisting, lifting, and moving items throughout the day
• Ability to work outside in inclement winter weather
• Ability to lift and move 60 pounds (or more depending on the task)
• Standing and or sitting for long periods
• Climbing and descending stairs
• Shoveling and moving snow
• Standing and walking on compact snow and ice
• Perform repetitive tasks as necessary

Position Requirements:

• Annual training provided by Mt. Baker Ski Area must be completed as a condition of position employment.
• Wage and Hour Training
• Anti-Harassment Reporting Training
• Department Trainings as assigned
• In Person Attendance to Leadership Training prior to season start.
• Employment in lead positions is contingent upon the successful completion and review of a background screening. Applicants listed on the National Sex Offender Registry are not eligible for employment in lead positions.
• Comply with all safety policies, procedures, and personal protective equipment (PPE) requirements identified in the Mt. Baker Ski Area Accident Prevention Plan.
• Employees are responsible for providing and maintaining required safety-toed footwear and a headlamp in accordance with the Accident Prevention Plan. Other required personal protective equipment and safety equipment will be provided by Mt. Baker Ski Area and must be properly used, maintained, and worn as required.