Retail Management Office Assistant in PELLA, Iowa at Central College

• Office administration: Manage routine correspondence, maintain departmental records, order office supplies, and organize shared files, forms, and calendars.
• Customer service: Serve as an initial contact for students, employees, families, vendors, and community guests; answer routine questions and direct requests to the appropriate manager.
• Financial support: Prepare invoices, process purchasing paperwork, organize receipts, assist with sales and deposit reconciliation, and track outstanding payments in coordination with the Business Office.
• Reporting and data entry: Compile sales, attendance, meal plan, and expense information; maintain spreadsheets; and prepare routine reports for management review.
• Dining and meal plan support: Assist with meal plan inquiries, account updates, departmental charges, and Big Red Bucks administration within established procedures and access permissions.
• Event Services support: Enter event inquiries, maintain booking information, prepare approved estimates and confirmations, and coordinate administrative details with event staff.
• Retail and cinema support: Assist with purchase orders, inventory records, merchandise information, group booking inquiries, and promotional schedules.
• Communications: Maintain accurate operating hours, service information, menus, and announcements across approved communication channels; coordinate updates with managers and Communications.
• Records and compliance support: Track required vendor documents, agreements, and renewal dates, referring items requiring approval to the appropriate manager.
• Team support: Identify opportunities to improve administrative processes, provide support during peak periods, and model a professional, service-focused approach.

Central College Brand Expectations:

• Demonstrate a network of caring relationships by showing respect for others, being dependable and promoting cooperation with others in the work environment.
• Be your best self by being accountable for responsibilities, adapting well to change and maintaining the highest standards of business ethics.
• Perform job responsibilities on campus to support the residential college environment.
• Strive to perform as effectively as possible while maintaining a high level of quality and promoting personal growth and development.
• Respect and comply with college rules and policies, including participation in required training courses; report any suspected violations of the Title IX policy to the Title IX Coordinator.

• Must be able to add, subtract, multiply, and divide to include working with decimals and fractions.
• 1 to 3 years of effective experience required