Stroke Patient Navigator, Full-Time, Days in Elkhart, Indiana at Beacon Health System

Beacon Health System is hiring a full-time, day-shift Stroke Patient Navigator for our Stroke Team at Elkhart General Hospital in Elkhart, IN.

Type: Full-Time/FTE 1.0 (40 hrs/wk)
Shift: Days
Shift Details: Monday-Friday

Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna

• Life Insurance

• 403(b) Matching Retirement Fund

• Competitive Paid Time Off (PTO)

• Shift Differentials

• Employee Assistance Program (EAP)

• Tuition and Certification Reimbursement

• Clinical Ladder Program

• Local and National Discounts

• Beacon Academy Educational Courses

• Gym Membership Discount

About Elkhart Hospital

Elkhart General Hospital is a not-for-profit hospital located in Elkhart, Indiana. Our full-service, 357-licensed-bed hospital has served the community for more than 100 years with a variety of services including: Emergency Department; radiology; orthopedics; maternity, pregnancy and childbirth; behavioral health; imaging and lab; genetic counseling; DaVinci robotic surgery. As part of Beacon Health System, patients have access to providers not only at this location but can also access resources and services from across the entire health system. ​

What You’ll Do

As a Stroke Patient Navigator, you’ll report to the Director Cardiovascular and Stroke Services. You will participate in designing compassionate, timely, comprehensive, patient-centered care to stroke patients. Provide patient, family, community and professional education. Coordinate work to achieve and maintain Stroke Center designation from an accrediting body. Collect data to achieve and maintain AHA Get with The Guidelines for Stroke designation. Work closely with physicians to meet the needs of stroke patients and the organization. Coordinate research data, community physicians, and Beacon Health System resources into a seamless model of access and care that benefits patients, participating physicians, and family members.

Stroke Patient Navigator Job Responsibilities

Plans, coordinates, and evaluates day-to-day operations to ensure that quality Neuroscience services are provided in accordance with the Hospital's mission, strategic plans and all internal policies/procedures and external regulations:

• Coordinates and collaborates on patient care for all stoke-related patients.

• Monitors stroke patients in-house daily.

• Coordinates the efforts of the staff caring for stroke patients and ensures the provision of quality, cost-effective care.

• Working collaboratively with the Medical Director, Emergency Care Center, pre-hospital EMS, and other Hospital Directors, regarding the planning, coordination and implementation of stroke-related care.

• Ensures that a level of shared operational management between physicians and hospital departments is achieved.

• Provides input into preparation of annual capital and operating budget as it relates to stroke care and resources.

• Development and implementation of cerebral vascular related policy and procedure, including care provision, thrombolytic administration, power plans and patient education packets. Develops and revises protocols for various case types through ongoing research and review of the current literature.

• Assists in preparation of TJC certification for certified stroke centered designation.

• Ensures compliance with accreditation, regulatory and professional standards which impact stroke services.

• Provides consultation to appropriate community resources to ensure integration and coordination of stroke understanding within the community.

• Collaborates with physicians to develop protocols and guidelines consistent across all specialties for stroke care.

• Develop and maintain process for tracking appropriate use of protocols and guidelines.

• Assists the physician by acting as a liaison between interdisciplinary team through educating and assisting with the understanding of the plan of care to patients, families, and other members of the healthcare team.

• Develops a quality assurance data collection plan, ensuring complete chart review from hospital and outpatient office for complete care.

• Monitors patients' care while concurrently tracking variances, interventions, and outcomes.

• Collects and reports variance trends to the Executive Director or the appropriate Physician Reviewer for review and action.

• Reviews patient medical records to monitor completeness and accuracy, which includes the identification of medical issues, that have not been addressed both on inpatient and outpatient platforms.

• Assist in the development of community and Hospital outreach program through education, health fairs, stroke risk screening and stroke awareness activities.

• Maintains active role within the multidisciplinary team.

• Rounds on stroke patients during their hospitalization including completion of stroke education with patients and/or family during their hospitalization.

• Establish and maintain cooperative working relationships with individuals representing referral facilities and outside organizations to coordinate outreach education, referral follow-up and ensure provision of quality care.

• Collaborates to ensure the development of clinical care pathways for the stroke patient population including acute and post-acute care settings.

• Works closely with the team of care providers with the patient transition from hospital to home and other post-acute settings over a 90-day period for the stroke bundled payment program.

• Responds to code strokes. Drives the code stroke process to ensure all standards of care are met based on TJC requirements, while striving to exceed those expectations.

• Participation in interdisciplinary rounds.

• Assists neurologist to round on patients via telemedicine.

• Participates in continuous quality improvement:

• Compiles and analyzes data that is required for generating reports; also ensuring the data accurately represents utilization trends and patterns.

• Creation of quality reports for case review with the interdisciplinary team.

• Auditing of patient's care following acute reperfusion therapy to ensure TJC standards of care are met.

• Development of protocols for stroke-related conditions.

• Coordinates the gathering and reporting of patient outcome information.

• Maintains stroke bundle metrics and other metrics as assigned.

• Creates and administers stroke-specific survey for data collection for patient/family input for improvement.

• Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department:

• Completes other job-related assignments and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES

Complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.

• Completes mandatory education, annual competencies, and department-specific education within established timeframes.

• Completes annual employee health requirements within established timeframes.

• Maintains license/certification, registration in good standing throughout fiscal year.

• Direct patient care providers are required to maintain current BLS (CPR), and other certifications as required by position/department.

• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.

• Adheres to regulatory agency requirements, survey process and compliance.

• Complies with established organization and department policies.

• Available to work overtime in addition to working additional or other shifts and schedules when required

What You Bring

Required Qualifications

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an accredited nursing program
  
• Current license to practice as an RN in Indiana
  
• Bachelor's Degree in Nursing
  
• Prior clinical experience in a stroke unit or clinical unit that manages the care of stroke patients

• Prior experience managing and/or coordinating the care of neuro or stroke population, preferred

The Beacon Way

At Beacon Health System, our approach to care goes beyond clinical excellence because it’s built on meaningful connections. Guided by our core values: Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.

We call this commitment The Beacon Way—a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.