Lead Service Technician in Fargo, North Dakota at Red E, LLC

Who We Are

Red E, LLC is a Fargo, North Dakota Engineering based company that specializes in the development, sales and service of specialty products for agricultural equipment. As a fully integrated company with over 45 team members, we utilize the latest tools and technology to provide value added parts and services to farmers around the world.

Red E has seen incredible growth in its 13-year history with notable achievements including No. 923 on the 2021 Inc. 5000 list of the fastest-growing private companies in America, No. 1962 in 2023, and the 2023 Small Business Persons of the Year for the state of North Dakota.

Red E offers more than a job, it's an opportunity to be part of helping farmers feed the world. Be a part of a team that is ringing the bell of excellence and making a difference every day!

Who We're Looking For

This role is designed for someone who enjoys hands-on mechanical work, problem-solving in the field, and working directly with customers. You will work alongside a team focused on delivering high-quality service and keeping equipment running when it matters most.

We’re looking for someone who is dependable, takes initiative, and is comfortable operating independently in a field-based environment. This role offers the opportunity to build strong technical skills while working in a variety of real-world settings.

This role requires regular travel and is best suited for someone who is comfortable working on the road and in changing environments.

How We're Different

Plain and simple, it's our culture and drive for excellence. We are a closely knit team that strives for being the best that we can be. In fact, a recent employee survey about our culture revealed key words like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We value and prioritize in-person collaboration at the office. We strive to focus in the following 4 key areas to create an excellent workplace:

Leadership: Be the best example through servant leadership. Allowing others to feel a sense of ownership and pride in what they do.Purpose: Understand what we do and why we do it. Truly know we are making a difference and helping farmers feed people around the world. Constantly strive to bring the best services and products to the marketplace. Opportunity: Continual improvement while looking for new products and services that make a difference in people's lives.Growth: If we aren't growing, we aren't winning.

In addition to awesome co-workers and a great company culture, Red E provides eligible employees with:

401K Retirement Plan with Company MatchHealth, Dental, & Vision Insurance Plan optionsLife and Disability Insurance Plan optionsSupplemental Voluntary BenefitsPaid Time Off (PTO) and Paid HolidaysPaid Volunteering TimeMatching Charitable Gift FundQuarterly Team Building EventsModified Flex Time PlanAnnual Profit Sharing

To learn more about our organization, check out our YouTube Video and Facebook pages!

Title: Lead Service Technician

Department: Service

Reports To: Service Director

Direct Reports: None

Position Summary

The Lead Service Technician is responsible for supporting the maintenance, repair, and rebuild of agricultural air seeding and precision planting equipment in both shop and field environments. This is a highly hands-on role focused on helping keep equipment operating reliably during critical seasons.

In this lead role, the position provides day-to-day work guidance, helps coordinate service work, and supports other service team members as needed. This role does not have formal supervisory responsibilities.

This role works independently and collaboratively with service team members to ensure work is completed safely, efficiently, and to a high-quality standard.

Travel Requirements

This role requires consistent weekly travel to customer locations to perform field service work. Team members are typically on the road Monday through Thursday, as needed the travel week will be extended to accommodate work demand.

Travel schedules may vary based on customer needs and seasonal demands. This role requires a high level of comfort working in field-based and travel-heavy environments.

Key Responsibilities

Identify issues and complete repairs on air seeding and precision planting equipment. Disassemble, inspect, and reassemble mechanical components and systems. Perform field service work directly at customer locations. Safely operate hand tools, power tools, and diagnostic equipment. Drive company service vehicles to transport tools, parts, and equipment. Help coordinate daily service work and support team members in completing jobs. Ensure work is completed safely, efficiently, and to a high-quality standard. Maintain accurate and organized work practices. Communicate clearly with team members and leadership regarding repair status, priorities, and needs. Maintain a clean, safe, and professional work environment. Keep accurate accounting of inventory used on jobs and documentation that includes pictures and video.

Qualifications

Experience working with agricultural or heavy equipment strongly preferred. Strong mechanical aptitude with a solid understanding of mechanical systems and repair practices. Proficient with hand tools, power tools, and general shop equipment. Strong troubleshooting and problem-solving skills. Self-motivated with the ability to work independently with minimal supervision. Ability and willingness to travel weekly for field service work. Physically capable of lifting 50 lbs and performing hands-on mechanical work. Strong attention to detail, reliability, and work ethic. Ability to take initiative and support others in a team-based environment. Valid driver’s license and clean driving record required.Class A CDL preferred.Agricultural or farming background is a strong plus.

Why This Role Matters

Agricultural equipment performance directly impacts planting, harvesting, and overall farm productivity. The Lead Service Technician plays a key role in helping farmers keep their equipment operating reliably during critical seasons. By identifying issues and performing high-quality repairs in both shop and field environments, this role helps minimize downtime and keep operations moving.

Red E offers more than a job—this role is an opportunity to be part of helping farmers feed the world. By delivering practical, high-performance solutions and supporting customers where they operate, this role contributes to improving farm operations, building long-term trust, and making a difference every day.

The pay range for this role is:80,000 - 120,000 USD per year(Main Office)