Human Resources Officer in Concepcion, Mimaropa at Catholic Relief Services

Position title: Human Resources Officer

Location: Philippines | (Hybrid)
Responsibilities:

Roles and Key Responsibilities

• Provide support to the Head of Human Resources in his responsibilities with regard to the overall management of HR programs and services in the CP.
• Help coordinate and support HR processes, activities, and service delivery, to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
• Coordinate recruitment and selection activities, including job posting, candidate sourcing and screening, interview scheduling, pre-employment requirements, reference checks, and onboarding support to help ensure timely and effective talent acquisition.
• Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.
• Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff and partners
• Develop, coordinate, and implement staff wellbeing and wellness initiatives that promote employee engagement, mental health, work-life balance, resilience, and a positive workplace culture. Monitor participation and effectiveness of wellness activities and recommend improvements to enhance staff wellbeing and organizational performance.
• Maintain record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.
• Administer statutory benefits and ensure timely processing and updating of employee records with SSS, PhilHealth, Pag-IBIG Fund, and other government-mandated programs.
• Coordinate employee benefits enrollment, claims, and inquiries, and provide guidance on statutory and company-sponsored benefit programs.
• Support the implementation and monitoring of Occupational Safety and Health (OSH) policies, programs, and compliance requirements in accordance with applicable regulations.

Qualifications:

Basic Qualifications

• Bachelor’s degree in Human Resources Management, Psychology, Social Sciences, Business Administration, or a related field.
• Five years of work experience in Human Resources.
• Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of local labor laws.
• Experience in recruitment and talent acquisition, including candidate sourcing, screening, interviewing, and onboarding processes.
• Experience in designing, implementing, and evaluating staff wellbeing, employee engagement, or workplace wellness programs, including initiatives that support mental health, resilience, psychosocial wellbeing, and a healthy work environment.
• Working knowledge of government-mandated benefits administration, including SSS, PhilHealth, Pag-IBIG, and related labor compliance requirements.
• Familiarity with Occupational Safety and Health (OSH) regulations, programs, and workplace safety compliance requirements.
• Strong organizational and coordination skills, with the ability to manage multiple HR processes, maintain accurate records, and ensure timely compliance with reporting requirements.

Preferred Qualifications

• Preferably with experience with International or local NGO and good knowledge of HR best practices and standards.
• Preferably with HR certification or courses covered

Knowledge, Skills, and Abilities

• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
• Hands-on experience on Human Resources Information System, specifically in Oracle
• Ability to relate to people at all levels internally and externally.
• Strong customer service ethic and abilities
• Very good planning, coordinating, and organizing skills
• Able to maintain confidential information
• Proactive, resourceful, solutions-oriented and results-oriented
• Excellent communication and interpersonal skills

Required Languages

• Fluency in English and Filipino are required.

Travel

• Must be willing and able to travel up to 20% of the time, as required.

Supervisory Responsibilities: None

Key Working Relationships: TBD

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

CRS is proud to be an equal opportunity/affirmative action employer. Selection and hiring decisions are made without regard to sex, sexual orientation, gender identity, race, age, disability, religion, national origin, color, veteran status or any other protected area.