Service Advisor in Peoria, Arizona at DataDeletionTarget

Kerry's Car Care is one the top leading automotive shops in Arizona! We pride ourselves on great customer service and the work to match!

We are currently seeking excited and motivated Service Advisors to join our team of excellence. This is an IMMEDIATE HIRE opportunity for the right candidate

Responsibilities:

• Greeting customers via phone or walk in
• Perform vehicle inspection and document customer concerns to assist technician with providing proper diagnosis and services
• Customer consultation and upsell services as needed
• Prioritize services, and be prepared to provide options upon request.
• Document service declines and ask for follow-up on future service considerations
• Keep customer informed on service completion, service expenses, and possible changes that may occur.
• Involved with delivery of customer vehicle upon service completion to assure all customer concerns are addressed.
• Provide support for all owner inquiries, whether phone or in person.
• Build customer rapport
• Have knowledge of products and specials
• Perform opening and closing procedures and bi-weekly timekeeping procedures in the absence of the Store Manager.

Perks of the Job:

• UNCAPPED COMMISION!!!
• Medical, Dental, Vision, Life and Disability Insurance
• Paid holidays
• 5 day work week
• Off on Sunday
• Paid Time Off

• Must have 2-3 yrs. Managerial Experience
• Must have 2-3 yrs. Sales Experience
• Must have 1-2 yr. Customer Service Experience
• Must be career/goal driven
• Must be comfortable upselling