Assistant Director - Starrett City Older Adult Center in Brooklyn, New York at JASA

As an Assistant Director at JASA's Starrett City Older Adult Center in Brooklyn, you'll play an important role in supporting the daily operations, programs, and services that help older New Yorkers remain active, independent, and connected to their communities. Working closely with the Program Director, you'll help oversee program administration, support staff and volunteers, monitor budgets and records, and ensure compliance with agency and NYC Department for the Aging (DFTA) requirements.

Shift Schedule:

Monday–Friday: 8:00 AM – 4:00 PM

Hours Per Week:

35

JASA is one of New York City's largest and most respected nonprofit organizations serving older adults. Every day, our team helps thousands of New Yorkers age with dignity, independence, and connection to their communities.

Make a Meaningful Impact

• Help deliver programs and services that enhance the quality of life for older adults.

• Connect older New Yorkers with essential community resources and services.

• Build relationships with participants, families, staff, volunteers, and community partners.

Leadership & Professional Growth

• Gain valuable experience supporting the management and administration of an older adult center.

• Assist with staff supervision, training, and development.

• Develop skills in program operations, budget administration, compliance, and quality assurance.

Collaborative & Mission-Driven Environment

• Work closely with the Program Director and center staff to support daily operations.

• Collaborate with community partners to address the needs of older adults.

• Contribute to a welcoming, inclusive environment that values dignity, respect, and individual differences.

The Assistant Director supports the Program Director in the administration and daily operations of JASA's Starrett City Older Adult Center in Brooklyn. This position helps ensure that programs and services are delivered effectively, established procedures are followed, records and reports are maintained accurately, and the center complies with applicable agency and NYC DFTA requirements.

The Assistant Director may provide staff coverage, serve as a substitute for the Program Director when needed, and assist with participant trips, program activities, audits, and other operational responsibilities.

• Assist in providing direction and administering the center's programs and services.

• Ensure that program procedures are followed as designed.

• Support the Program Director in managing daily operations and maintaining program quality.

• Interpret and communicate the agency's programs and services to center members.

• Answer telephone inquiries, troubleshoot issues, and refer calls to the appropriate staff as needed.

• Attend staff meetings and in-service training sessions.

• Perform other duties as assigned.

• Assist the Program Director with managing and monitoring the program budget.

• Collect and count cash, issue and record receipts, and prepare bank deposits as needed.

• Assist with petty cash accounts, when applicable.

• Place orders with food vendors, program vendors, and other suppliers.

• Assist in maintaining an inventory of food and program supplies.

• Assist the Program Director with conducting internal program self-audits.

• Help prepare for and support the biannual audits conducted by the NYC Department for the Aging (DFTA).

• Compile and record statistical data for review by the Program Director.

• Maintain accurate program records, reports, and administrative documentation.

• Help ensure that program activities and procedures comply with established requirements.

• Assist with the supervision, training, and development of staff and volunteers.

• Provide staff coverage as needed.

• Serve as a substitute for the Program Director during their absence.

• Accompany and provide staff coverage for participant trips when required.

• Assist with daily program coordination and operational needs.

• Connect older adults with services and resources, including transportation, home care, and other forms of assistance.

• Provide information about health, welfare, education, recreational, and community services.

• Work with community partners to address participant needs and promote center programs.

• Support an inclusive and welcoming environment for older adults and their families.

• Assist with meal preparation and serving when needed.

• Use a computer or laptop to prepare letters, monthly reports, flyers, calendars, and other program materials.

• Maintain program documentation and records.

• Assist with communications and administrative projects that support center operations.

• Associate degree or equivalent experience.

• Knowledge of STARS/PeerPlace is preferred.

• Evidence-Based Program certifications recognized by NYC DFTA for senior centers are preferred. Required certifications must be obtained within one year of hire.

• Strong written communication and record-keeping skills.

• Ability to read, write, speak, and understand English.

• Strong organizational and administrative skills.

• Ability to maintain accurate records and compile statistical information.

• Effective communication and interpersonal skills.

• Ability to work collaboratively with staff, volunteers, participants, and community partners.

• Understanding and appreciation of how race, religion, ethnicity, sexual orientation, and individual values relate to serving clients and families.

• Knowledge of another language, such as Russian, Spanish, or Chinese dialects, is helpful.

• Must be available to provide coverage during designated cooling center hours, makeup days, or other special responses for older adult center members when directed by city funders. These assignments may require extended weekday or weekend hours.

• May be required to obtain a food handler's certificate.

• May assist with meal preparation and serving.

• Must be able to perform duties that may involve some lifting, room setup for programs, and climbing stairs.

JASA offers a comprehensive benefits package designed to support your well-being and future.

• Medical insurance options through UnitedHealthcare, including EPO, PPO, and CDHP with HSA plans

• Dental insurance through Delta Dental

• Vision insurance through Visionworks

• Employee wellness programs, including fitness initiatives and mental health support

• Employee Assistance Program (EAP)

• 403(b) retirement plan with a Roth option

• Pension plan with employer contributions

• Four weeks of paid vacation

• Paid holidays

• Five floating holidays

• Twelve sick days

• Opportunities for continuous learning and professional growth

• Career advancement opportunities within the organization

• Flexible hybrid work arrangements, depending on role and department

• Employee recognition programs that celebrate your contributions and achievements

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.