Front Desk Representative in Waterloo, Iowa at New GI P.C./Digestive Health Center

Are you someone who genuinely enjoys helping people and thrives in a busy, fast paced environment. Our gastroenterology clinic is looking for someone who is welcoming, professional, dependable and committed to providing great customer service at every patient visit.

We offer an excellent benefit package, competitive compensation, a stable work environment and a Monday thru Friday schedule. If you are dependable, organized, positive and believe that exceptional customer service is an essential part of healthcare, we'd love to hear from you.

• Greet patients warmly and professionally
• Check in patients accurately and efficiently
• Verify and update patient demographic and insurance information
• Collect copayments and patient balances
• Assist patients with questions and help direct them to the appropriate resources
• Communicate effectively with providers, clinical staff and other departments
• Maintain patient confidentiality and follow HIPAA requirements
• Manage multiple priorities while maintaining accuracy and a positive attitude
• Help to keep patient flow moving smoothly in a busy specialty practice