Zaxby's Crew Member in Pembroke, North Carolina at Two Birdz LLC

Our team members are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.

Job Duties and Responsibilities

The individual in this position is expected to engage in the following work-related activities:

Complete all training requirements including:
Hands-on stations training
Provide fast, friendly service for all guests
Promptly greet guests as they enter and thank them as they leave
Explain menu items, answer questions, and suggest additional items
Accurately complete orders and guest transactions
Accept payments, operate cash registers, and maintain receipts
Maintain a clean, safe, welcoming environment
Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
Maintain equipment and inform management of maintenance needs
Stock paper goods, condiments, serveware, and beverages
Keep work areas clean and organized
Prepare menu items according to company standards and in a safe and sanitary manner
Prepare beverages, sauces, produce, and other items
Ensure food and beverages are handled according to safety regulations and guidelines
Accurately complete, package, and present guest orders
Assist with kitchen and back of house tasks as assigned
Other responsibilities
Complete all tasks with a sense of urgency, in a timely manner
Work safely and follow all safety guidelines and procedures
Other duties as assigned