Patient Care Technician (PCT) - ICU/CCU in Concord, Massachusetts at Emerson Hospital

Are you passionate about providing compassionate care and supporting patients during their hospital stay? Join our team as a Patient Care Technician (PCT) and play an important role in delivering high-quality hospital patient care.

Reporting to the Nursing Manager, the Patient Care Technician works under the direction and supervision of licensed nursing personnel to assist with essential patient care tasks. Care is delivered in accordance with the philosophy and standards established by the Nursing Services Department, as well as all hospital policies and regulatory guidelines.

This role is ideal for individuals interested in building experience in acute care, medical-surgical units, nursing support, or healthcare careers.

As a Hospital Patient Care Technician, you will support the nursing team by assisting with direct patient care, including:

• Taking and documenting vital signs accurately
• Assisting patients with basic care needs and activities of daily living (ADLs)
• Supporting nurses with patient comfort and care tasks
• Observing and communicating patient needs to licensed nursing staff
• Maintaining a safe and organized patient care environment
• Providing excellent customer service to patients and families
• Documenting information using electronic medical record systems

Your role helps ensure patients receive attentive, safe, and supportive care during their hospital stay.

• High School Diploma or GED required

• Minimum one year of acute care experience or medical-surgical clinical experience preferred

• BLS Certification – Healthcare Provider required
• Certified Nursing Assistant (CNA) preferred

Successful candidates will demonstrate:

• Ability to accurately take and record vital signs
• Strong communication and interpersonal skills
• Excellent customer service and patient care skills
• Ability to work effectively in a fast-paced hospital environment
• Basic computer and electronic documentation skills
• Ability to maintain confidential patient information (HIPAA compliance)

Working as a Patient Care Technician provides valuable clinical experience while making a meaningful difference in patients’ lives. You’ll work alongside experienced nurses, physicians, and healthcare professionals in a collaborative environment focused on quality care and patient safety.

If you're interested in building a career in healthcare, nursing, or patient care, we encourage you to apply.