Builder Account Manager in Charlotte, North Carolina at Elite Flooring, proudly part of Artisent Floors

Elite Flooring, proudly part of Artisent Floors, is a leading floor covering contractor serving national and regional homebuilders, commercial and general contractors, and multifamily apartment communities. We deliver high-quality flooring solutions backed by responsive service, strong industry expertise, and long-term customer partnerships.

Job Description: Builder Account Manager

Reports To: Branch Manager

Assignment Focus: We are looking for a self-motivated Builder Account Manager who is ready to manage a fast-growing book of business. The Builder Account Manager will be responsible for building and maintaining strong, long-lasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.
Primary Responsibilities:

• Manage the profitability, growth, and retention of existing business
• Communicate with clients to ensure that all their needs are understood and met
• Develop new business opportunities with existing clients
• Resolve customer complaints in a quick efficient manner
• Forecast future growth opportunities
• Local representation at industry association and client events

Desired Skills and Experience:

• Construction experience is preferred
• Outstanding face-to-face client communication skills required
• Proven track record of successfully managing customer relationships
• Ability to work in a fast-paced environment
• Strong mathematical and Excel skills

Salary & Benefits

• Base salary + Commission/Bonus
• Health insurance- 100% of employee premium paid by Artisent Floors
• Dental, Vision, Supplemental insurance: Available as employee paid benefits
• Paid time off (PTO)
• 401(k)/Roth matching
• Holidays: Company- paid holidays
• Vehicle allowance
• Credit Card for gas and expenses