Temporary Capital Campaign Coordinator in Ithaca, New York at Green Star Cooperative Market Inc

Purpose: To ensure the highest level of service possible by facilitating the communication, collection, tracking, and celebration of capital fund raising for GreenStar. To create an environment that welcomes coworkers, customers, member-owners, and members of the community.

Commitment: GreenStar Co-op is committed to being an organization free from discrimination. We seek out, welcome, and celebrate people with diverse identities to participate in our community-owned cooperative business structure.

Status: This is a temporary part-time 24 hour per week position, August – November 2026

Reports To: General Manager

Compensation: $38.50 per hour with standard GreenStar part-time benefits

Responsibilities:

CAPITAL CAMPAIGN RESPONSIBILITIES

• Provide leadership to assure that campaign plans and activity are met
• Identify, cultivate, and train Capital Campaign volunteers
• Plan and run Capital Campaign team meetings
• Identify and implement systems for organizing and executing the Campaign
• Identify investor prospects (member-owners, sponsors, donors, organizations, etc)
• Manage donor communications and solicitations alone and with the Capital Campaign team in person, over the phone, and via email.
• Manage Capital Campaign process and communication with the Board of Directors (aka Council) and management
• Create and edit campaign communications, acknowledgements, and follow-up letters
• Devise and manage logistics for events and publicity
• Develop and manage Capital Campaign website and social media
• Report to the Board of Directors (aka Council) and members
• Prepare reports as needed for the General Manager and others
• Manage campaign expenses within budget
• Collaborate with the Marketing Department to manage and execute capital campaign events, publicity, website, and social media updates.

PERSONNEL

• Train and support staff in capital campaign communication and understanding
• Work to foster a cooperative team

CUSTOMER SERVICE

• Assist customers with product questions in a prompt, and courteous manner, referring them to other staff when necessary.
• Familiarity with co-op policies and products, take initiative to help internal and external customers with questions.
• Exceed internal and external customer expectations for service and provide a hospitable environment in daily interactions.
• Respond to staff and customer suggestions, comments and complaints or refer to appropriate management.
• Participate in customer service trainings, all-staff meetings, department meetings, and huddles to stay informed.

SAFETY RESPONSIBILITIES

• Follow GreenStar’s safety rules.
• Ensure that work spaces are clean, orderly.
• Ensure maintenance of department equipment and notify manager if equipment breaks.
• Assist other employees in safety needs.
• Report unsafe equipment and conditions.
• Participate in safety training programs.
• Perform other tasks as assigned to ensure a safe and healthy work environment.

STOREWIDE & OTHER DUTIES

• Attend Human Resources training, all-staff meetings, department meetings, and Huddles to stay informed.
• Read GreenStar publications to stay informed.
• Respect and comply with storewide personnel policies.
• Describe membership benefits, and how membership investment is made.
• Adhere to scheduled shifts.
• Perform other duties as assigned.

QUALIFICATIONS AND SKILLS

• Excellent communication skills.
• Well-organized, accurate, pays attention to detail.
• Strives for systems efficiency and productivity.
• Demonstrated ability to handle multiple demands.
• Regular, predictable attendance; flexibility in scheduling.
• Follows instructions; responds to management direction.
• Experience in working with cloud-based database(s)
• Ability to provide transportation between sites.
• Computer literacy, including proficiency in Google and Microsoft products, HRIS and Internet use.
• Ability to consistently follow through on commitments.
• Willingness and ability to learn and grow to meet the changing requirements of the job.