Manager Marketing and Community Outreach in Marion, Indiana at Marion Health

This position will support leading Marion Health's (MH) Public Relations and Community Outreach departments and programming, which includes strategic marketing, public relations efforts, community outreach, education, and parish nursing.

ROLES AND RESPONSIBILITIES:

• Manage a comprehensive, proactive branding and marketing strategy for the Healthcare System, external and internal communications, media relations, community relations, publications, advertising, and special events.
• Responsible for maintaining external market share data with pertinent trend data on existing and potential customers, competitors, and benchmarks for measures of strategic importance.
• Create standardized marketing practices and procedures, and specific advertising and Public Relation plans to achieve organizational goals and objective.
• Increase organizational awareness through marketing initiatives.
• Work closely with the Administrative Director of Public Relations/Marketing analyzing data, estimating demand for services, and identifying potential markets to devise plans to deliver the appropriate message.
• Foster relationship with Administrative Director of Patient Experience to assist in ensuring messaging aligns with patient feedback and resulting data analysis.
• Oversee event management.

• Bachelor's degree in Marketing, Business Administration, or related discipline.
• Five (5) years of experience in Marketing and/or Public Relations.
• Two (2) years of supervisory experience.

• Healthcare experience.

• Knowledge of policies, governmental regulations, and business practices pertinent to the department.
• Present a professional image as a representative of Marion Health.
• Excellent communication and public speaking skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, Hospital Administrators, providers, consultants, business associates, regulatory agencies and community.
• Highly developed computer skills to include proficiency with Microsoft Office and the ability to learn and proficiently perform computer applications related to department operations and job functions.
• Excellent time management and organizational skills.
• Ability to problem solve, multi-task in a fast-paced setting and work well in a team environment.
• Ability to negotiate effective working relationships and develop positive resolutions to conflict.
• Excellent customer service and management skills.
• Strong organizational, financial, leadership and administrative skills to manage multiple issues simultaneously combined with the ability to effectively prioritize.
• Ability to effectively perform job functions under periods of extreme stress, meeting deadlines and producing positive outcomes.
• Initiative to develop new ideas/programs or pursue ideas generated by others.
• High degree of accuracy with concentration and close attention to detail.
• Apply contemporary business principles integral to a medical organization.
• Ability to be discreet and protect the integrity of any confidential matter of information encountered during the performance of job duties.

• Typical office environment with prolonged sitting and occasional standing and walking.
• Work may be subject to interruptions and occasional high stress levels.
• Works with highly confidential information which may be proprietary or protected health information.
• Ability to work extended hours or weekends based on the needs of the department.
• May attend special functions and meetings at various locations within the hospital and community.
• Occasional overnight stays.

• Uses computer and standard office equipment.
• Repetitive wrist, finger and hand movements.
• Extreme concentration and attention to detail.
• Lifting standard office supplies or equipment.
• Lifting, pushing, pulling, walking, sitting, reaching, bending, kneeling or stooping to perform job duties in a safe manner.