Operations Supervisor: Shipping, Receiving & Inventory in Tempe, Arizona at DMD Systems Recovery, LLC

Operations Supervisor: Shipping, Receiving, & Inventory
Department: Operations
Full-time/ Onsite 5 days a week
Tempe Arizona
$26-$28

About DMD

DMD Systems Recovery is on a mission to protect the planet – one IT asset at a time. We help companies securely erase data and give technology a second life through reuse, refurbishment, and responsible recycling. As a certified B Corp, we believe business should do more than make money – it should make a difference. Every laptop, server, and device we process helps reduce waste, shrink landfills, and fuel the next generation of technology. If you care about sustainability, real‑world impact, and smart tech solutions, DMD is a place where your work truly matters.

Our headquarters are in Tempe, Arizona, with additional processing facilities in Austin, Texas and Palo Alto, California.

Job Summary:
The Operations Supervisor is responsible for overseeing daily warehouse operations across shipping, receiving, and inventory control. This role ensures accuracy, efficiency, and compliance in all material movement while leading a team to meet operational goals, customer expectations, and company standards.
The position is hands-on and requires strong leadership, attention to detail, and a continuous improvement mindset to optimize warehouse performance and maintain inventory integrity.

Key Responsibilities:
Shipping Operations

• Oversee all outbound shipments to ensure accuracy, quality, and timely delivery
• Ensure proper packaging, documentation, and bill of lading creation for domestic and international shipments.
• Maintain final quality assurance standards prior to shipment
• Identify and implement improvements to shipping processes

Receiving Operations

• Supervise inbound shipments including loading, unloading, inspection, and reconciliation
• Ensure all received assets are accurately recorded and verified against documentation
• Maintain proper staging and organization of incoming materials.
• Drive efficiency improvements in receiving workflows

Inventory Management

• Ensure complete inventory accuracy through audits, cycle counts, and system integrity
• Oversee the placement, movement, and tracking of all assets within the warehouse
• Manage stock levels, material movement discrepancies, and reporting
• Ensure completion of inventory reports, including missing assets and finished goods tracking

Leadership & Team Development

• Lead, train, and develop a team of warehouse associates across all operational areas
• Set daily priorities and ensure productivity, quality, and accountability
• Coach team members on performance, safety, and process adherence
• Foster a culture of ownership, teamwork, and continuous improvement

Process Improvement & Operations Excellence

• Identify inefficiencies and implement process improvements across departments
• Develop and enforce standard operating procedures (SOPs)
• Monitor performance metrics including accuracy, throughput, and turnaround time
• Support cross-functional initiatives to improve operational outcomes

Compliance, Safety, & Quality

• Ensure adherence to all safety procedures, OSHA standards, and company policies
• Maintain compliance with data security and ITAD processing standards
• Conduct audits, identify risks, and implement corrective actions
• Promote a safe and organized warehouse environment

Education and Experience:

• High school diploma, GED, or equivalent
• Minimum of 3–5 years of experience in warehouse operations, including shipping, receiving, and inventory control
• At least 1–3 years of experience in a lead, supervisor, or team leadership role
• Proven experience maintaining inventory accuracy, including cycle counting and auditing processes
• Experience overseeing or supporting outbound shipping processes, including packaging, documentation, and quality assurance
• Experience managing inbound receiving operations, including inspection, reconciliation, and system entry

Preferred Skillset:

• Experience in IT Asset Disposition (ITAD), reverse logistics, or electronics processing environments
• Familiarity with inventory management systems, ERP, or warehouse management systems (WMS)
• Experience developing or improving standard operating procedures (SOPs)
• Forklift certification or ability to obtain within 90 days
• OSHA or workplace safety training experience

Additional Skills & Qualifications:

• Strong attention to detail and ability to maintain accurate records
• Excellent organizational, problem-solving, and troubleshooting skills
• Ability to lead and motivate teams in a fast-paced warehouse environment
• Strong communication skills, both verbal and written

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times.
• Reasonable accommodation will be made, enabling individuals with disabilities to perform essential functions.

Employment Details:

This full-time position reports to the Site Manager. The role includes salary (commensurate with experience and responsibilities) and a benefits package. DMD is an equal opportunity employer. We conduct pre-employment drug screens and background checks.