Porter Lead at Sloomoo Institute LLC – New York, New York

Job Title: Porter Lead

Reporting to: Regional Facilities Manager

ABOUT SLOOMOO

Sloomoo celebrates joy through an interactive experiential world, focused on slime, hands-on play, and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens of textures and the most delicious scents), soothing ASMR, and wondrous delights (you can slingshot slime, walk on slime, design your own slime, and more) converge with glossy, contemporary design.

Sloomoo’s universe has expanded - there are now a total of 5 Institutes (NYC, LA, Houston, Chicago, Atlanta) and two MiniMoos (Boston, Philadelphia) with more to come.

MiniMoos are smaller than the Institutes but packed with as much color, surprise, and play.

The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more.

The mission: Deliver joy, whether you’re a kid or kid-at-heart.

Position SummaryThe role of Porter Lead is critical to the success of Sloomoo. The Porter Lead works under the direction of the Regional Facilities Manager and in collaboration with the Managers on Duty to oversee the physical upkeep and maintenance of the facility, while leading and directing the porter team in daily operations.

The ideal candidate is a highly capable and dedicated team member who can support basic building and attraction maintenance while ensuring the highest standards of cleanliness and overall facility condition. Porter Leads are responsible for guiding, supporting, and holding porters accountable to daily expectations, ensuring the venue and production areas remain clean, safe, and in excellent condition.

You will be key to upholding Sloomoo’s values:

1. Joy – Joy is our DNA. We spark wonder, play, and creativity in everything we do.

2. Accountability – We own it. Every action, every result—our name is on it.

3. Collaboration – Joy happens when we create together. We rise as one team.

4. Innovation – We push limits, dream big, and turn bold ideas into reality.

5. Inclusivity – Everyone belongs. Every voice matters.

6. Resilience – We pivot, solve, and grow stronger through every challenge.

7. Excellence – Good isn’t enough. We obsess over the details that make greatness.

Responsibilities:

Team Leadership & Oversight

Lead, support, and hold porters accountable to daily cleaning and maintenance standards.

Assign and monitor completion of daily, weekly, and monthly checklists.

Provide real-time coaching to ensure quality and consistency across all areas.

Ensure all shifts are properly staffed, supported, and set up for success.

Step in to support porter duties as needed.

Cleaning & Facility Upkeep

Ensure all areas of the facility are consistently clean, organized, and guest-ready.

Sweep, mop, vacuum, and polish floors across all areas.

Oversee cleaning and sanitizing of high-touch surfaces, windows, and mirrors.

Ensure restrooms are cleaned, sanitized, and fully stocked throughout shifts.

Monitor trash and recycling removal and maintain waste areas,

Maintain organization and par levels within janitorial closets,

Light Maintenance & Repairs

Perform minor repairs such as replacing light bulbs, unclogging drains, and tightening fixtures.

Complete basic touch-ups only when approved.

Identify all maintenance issues and escalate appropriately.

Report all painting, repair work, and maintenance projects to the Regional Facilities Manager before any work is completed.

Do not initiate or complete project work without direction and assignment.

Maintenance Coordination

Serve as the primary point of contact for facility issues on-site.

Conduct routine walkthroughs to identify maintenance needs.

Compile and communicate weekly maintenance needs to the Regional Facilities Manager.

Support execution of assigned maintenance tasks once approved and scheduled.

Outdoor & General Maintenance (as applicable)

Oversee seasonal tasks such as leaf removal and snow clearing.

Maintain exterior cleanliness and general upkeep.

Support basic groundskeeping tasks as needed.

Operations & Support

Ensure all checklists and end-of-shift reports are completed accurately.

Maintain clear communication with leadership regarding facility conditions.

Anticipate supply needs and ensure inventory is maintained.

Lock and secure the facility at the end of night shifts when scheduled.

Safety & Compliance

Enforce all safety procedures and proper use of cleaning chemicals and equipment.

Ensure the team is using tools and equipment safely and correctly.

Maintain compliance with all company policies and operational standards.

Other duties as assigned by management.

Qualifications:

High school diploma or equivalent required.

2-3 years of experience as a porter in hospitality, restaurant, or other relevant industry.

Must be flexible to work various shifts, including early mornings, evenings, weekends, and holidays.

Minimum age: 18 years.

Inclusivity Commitment:

Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.