Switchboard Operator - Per Diem at Exeter Hospital – Exeter, New Hampshire

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.

Why Join Us

• Magnet®-recognized hospital known for nursing excellence and quality care
• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career growth and leadership development opportunities across Beth Israel Lahey Health
• Free onsite parking
• Strong sense of community and teamwork where your contributions are recognized
• State-of-the-art facilities and advanced technology to support exceptional care
• Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland

Provides telephone service for all hospital departments, physicians and outside callers for Physician’s Answering Service and the Hospital. Monitors/dispatches for in-house codes, emergencies and engineering troubles.

Requirements:

• High School or GED

Major Responsibities:

1. Answers all incoming, both external and internal, through the telephone switchboard system, along with assistance phones, code phone, security and after-hours engineering calls.
2. Answers for physician’s after-hours, which also entails taking urgent callers info and paging out to correct people.
3. Monitors security cameras
4. Compiles daily on‑call schedules from numerous calendars and make updates/changes when needed.
5. Dispatches inpatient transport, security and engineering.
6. Pages employees and physicians as requested.
7. Monitors the med gas system and troubleshoots within the hospital (smoke detector troubles, boiler alarms, chiller alarms, etc.)
8. Sends out codes/emergencies (rapid response, blue, white, fire activations, etc.)
9. Books Endoscopy & OR cases with surgeons (evening/overnight hours during the week and through the weekend) and contact everyone that is involved in case, including contacting Anesthesia, On Call teams, and PACU, when needed.
10. Assists staff in forwarding/un-forwarding their work extensions