Administrative Director of Specialty Clinics at Marion Health – Marion, Indiana

The Administrative Director of Specialty Clinics provides strategic leadership and operational oversight for a network of outpatient specialty clinics. In close partnership with the Specialty Service Line Leaders, this role ensures high‑quality patient care, operational efficiency, financial performance, and alignment with organizational goals. The director collaborates with physicians, Advanced Practice Providers, nursing leaders, and administrative teams to optimize clinic operations, expand services, and elevate the patient experience across all specialty clinics.

Key Responsibilities:

Operational Leadership

• Oversee daily operations across assigned specialty clinics to ensure efficient, patient‑centered care delivery.
• Partner with the AD of Primary Care and Specialty Service Line Leaders to align clinic operations with service line goals, clinical priorities, and growth strategies.
• Develop and refine workflows, scheduling practices, and staffing models to improve access, throughput, and provider productivity.
• Ensure operational readiness, resource allocation, and equipment needs across all clinic sites.

Strategic Planning & Clinic Growth

• Collaborate with the Specialty Service Line Leader to develop and execute strategic plans for clinic expansion, program development, and market growth.
• Identify opportunities for new services, partnerships, and clinic enhancements.
• Support provider recruitment, onboarding, and engagement to strengthen clinic performance and service line stability.

Financial Management

• Develop and manage budgets for specialty clinics, ensuring financial sustainability and alignment with service line goals.
• Monitor key financial indicators including visit volumes, productivity, revenue cycle performance, and cost control.
• Work with the Specialty Service Line Leaders to implement strategies that optimize reimbursement, reduce waste, and improve profitability.

Quality, Compliance & Patient Experience

• Ensure all specialty clinics meet regulatory, accreditation, and safety standards.
• Partner with the Specialty Service Line Leader and clinical leadership to monitor quality metrics and implement improvement initiatives.
• Lead efforts to enhance patient satisfaction, access, and continuity of care across the service line.
• Responsible for quality reporting, education and compliance of clinics.

Collaboration & Leadership

• Serve as the primary administrative liaison between specialty clinics, the Specialty Service Line Leaders, executive leadership, and support departments.

• Work closely with AD of Primary Care on organizational initiatives and continuity of care of patients.
• Foster strong relationships with physicians, APPs, nursing teams, and support staff to ensure alignment and effective communication.
• Co‑lead cross‑functional projects and committees with the Specialty Service Line Leaders to advance organizational and service line priorities.

Data & Performance Management

• Use data analytics to evaluate clinic performance, identify trends, and drive operational decisions.
• Develop dashboards, KPIs, and reporting structures for clinic operations and service line performance.
• Present performance updates and strategic recommendations jointly with the Specialty Service Line Leader to senior leadership.

• Bachelor’s degree in Health Care Administration, Business Administration, Clinical Degree or related area.
• Five (5) years of progressive leadership experience in outpatient clinic operations.
• Demonstrated success in operational improvement, financial management, and strategic planning.

• Master’s degree (MHA, MBA, MPH).
• Experience managing specialty clinics (cardiology, oncology, orthopedics, neurology, behavioral health).
• Experience working with a service line structure.

• Strong leadership and team-building abilities.
• Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, Hospital Administrators, providers, consultants, business associates and regulatory agencies presenting a professional image as a representative of Marion Health.
• Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
• Excellent relationship-building skills and ability to positively resolve conflicts.
• Strong organizational, financial, leadership and administrative skills to manage multiple issues simultaneously combined with ability to effectively prioritize.
• Proficiency in data analysis, budgeting, and performance management.
• Ability to use strategic thinking with a track record of driving measurable results.
• Knowledge of policies, governmental regulations and business practices pertinent to the department.
• Excellent time management, and organizational skills.
• Ability to problem solve, multi-task in a fast-paced setting and work well in a team environment.
• Highly developed computer skills to include proficiency with Microsoft Office and the ability to learn and proficiently perform computer applications related to department operations and job function.
• High degree of accuracy with concentration and close attention to detail.
• Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.

• Typical hospital/clinical environment working in multiple clinic locations.
• Work may be subject to interruptions and occasional high stress levels.
• Risk of occupational exposure to blood, body fluid and other potentially infectious material, electrical and radiation hazards.
• Works in close proximity to patients and visitors.
• Works with highly confidential information which may be proprietary or protected health information.
• Ability to work hours significantly beyond the normal work week.
• May attend special functions and meetings at various locations within the hospital and community with occasional after-hours meetings as needed.
• Occasional overnight stays.

• Uses computer and standard office equipment.
• Lifting, Pushing, pulling, walking, sitting, reaching, bending, kneeling or stooping to perform duties in a safe manner.