Part Time Support Staff at Burke Center – Lufkin, Texas

Part-Time Support Staff
Job Title: Part-Time Support Staff - Polk Mental Health Clinic
Location: Livingston, TX
Position Number: 1282

Burke is seeking a reliable and detail-oriented Part-Time Support Staff member to assist with front office operations at the Polk Mental Health Clinic in Livingston. This role plays a key part in ensuring smooth daily operations, supporting clinical staff, and providing excellent customer service to clients.

This position is ideal for individuals interested in healthcare administration, medical office support, or behavioral health services.

• Greet clients and visitors and provide front desk support.
• Answer and manage a high-volume, multi-line phone system.
• Schedule and maintain appointments for physicians, therapists, intake staff, and clinical team members.
• Complete fee contracts and collect payments.
• Communicate with insurance and financial services for authorization of services.
• Maintain accurate records, data entry, and filing.
• Assist with coverage of reception area as needed.
• Maintain confidentiality in accordance with agency policies and procedures.
• Support additional administrative duties as assigned.

Required:

• High school diploma or equivalent.
• Valid Texas driver's license with driving record insurable by Burke.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and professionalism.

Preferred:

1 year of clerical or administrative experience and working knowledge of Microsoft Word and Windows-based systems.

• Customer service and interpersonal communication.
• Organization and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer and data entry skills.

• Monday - Friday between the hours of 8am-5pm
• Generally 29 hours or less per week

• $11.50/hour

• Ability to sit for extended periods.
• Occasional lifting up to 25 lbs.
• Walking, driving, and hand/finger dexterity for computer work.
• Visual, hearing, and verbal communication abilities.

Join a mission-driven organization dedicated to improving lives through accessible mental health services. This role offers valuable experience in a clinical setting and serves as a strong foundation for careers in healthcare and behavioral health support.

Burke does not discriminate on the basis of race, color, gender, sexual orientation, national origin, religion, age, or disability unless these are bona fide occupational requirements for a position.