Medical Assistant at OrthoWest MSO LLC – LAGUNA WOODS, California

SCOS Orthopedic Specialist has been proudly serving the Orange County community for over 30 years, providing comprehensive orthopedic care with a commitment to excellence and patient satisfaction. Our busy, well-established practice is seeking a professional Front Desk Medical Assistant to be the welcoming face of our healthcare team.

We are looking for an organized and personable Medical Assistant to manage patient interactions, scheduling, and administrative duties in our fast-paced orthopedic office. This role is essential to ensuring smooth operations and exceptional patient experiences from check-in to check-out.

• Greet patients and visitors in a professional, friendly manner
• Rooming patients (vitals, history updates, chief complaint)
• Removing sutures/staples and applying steri-srips
• Wound care and dressing changes
• Assisting with casting and splinting
• Applying/removing casts
• Assisting with brace fittings (knee, wrist, ankle, etc.)
• Preparing injection materials (cortisone, viscosupplementation, PRP)
• Assisting with in-office procedures (aspirations, joint injections)
• Updating patient charts in EMR systems
• Entering orders for PT, DME, imaging, labs
• Completing disability/FMLA paperwork
• Manage patient records and maintain confidentiality (HIPAA compliance)
• Pre-op education and instructions
• Collecting surgical clearances and labs
• Handling post-op patient calls and concerns
• Support other administrative tasks as needed

• Competitive hourly wage based on experience
• Comprehensive health, dental, and vision insurance
• Retirement plan with company matching
• Paid time off and holiday pay
• Stable employment with an established practice
• Professional development opportunities
• Supportive team environment
• Consistent Monday-Friday schedule

Please submit your resume to apply

• High school diploma or equivalent required
• Medical Assistant certification or healthcare administrative experience preferred
• Minimum 1-2 years customer service experience
• Strong knowledge of medical terminology
• Experience with electronic health records (EHR) and practice management systems
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional phone etiquette and customer service skills
• Bilingual (English/Spanish) preferred but not required
• Proficiency in Microsoft Office Suite

• Ability to handle high-volume patient flow
• Strong attention to detail and accuracy
• Problem-solving skills for scheduling conflicts and patient concerns
• Ability to work effectively under pressure
• Team-oriented with positive attitude
• Commitment to patient confidentiality and HIPAA regulations