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Insurance Operations Assistant in Manchester, Hybrid, New Hampshire at Riverstone Resources

Recently UpdatedJob Function: Professional Services
Riverstone Resources
Manchester, Hybrid, New Hampshire, 03101, United States
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Job Description

Summary

Assists members of the Insurance Operations Department by completing a wide variety of assignments that involve technical complexity. Demonstrates a solid understanding of procedures and ability to produce timely high quality work.

What You'll Do

In this role, you’ll gain experience across a variety of responsibilities, including:

  • Analyze and maintain data related to accounts, claims, and trends
  • Support day-to-day claims processing (data entry, documentation, tracking incidents, etc.)
  • Review legal and business documents such as pleadings, invoices, and reports
  • Assist with claim investigations, research, and documentation
  • Draft professional communications, including investigation letters and claim summaries
  • Help prepare reports for management, leadership, and stakeholders
  • Conduct research (corporate, legal, industry-related) using tools like Westlaw and PACER
  • Collaborate with internal teams and external partners, including legal counsel
  • Assist in managing litigation activities, tracking deadlines, and coordinating documentation
  • Support discovery processes, document collection, and e-discovery efforts
  • Help organize and maintain case files, databases, and reporting tools
  • Participate in projects, process improvements, and team initiatives

Required Skills

  • Excellent writing, verbal and interpersonal communications skills.
  • Excellent professional judgment.
  • Analytical Skills.
  • Adept at handling multiple assignments.
  • Computer skills in Word, Excel, Access and PowerPoint preferred.
  • Able to work accurately with financial data.
  • Able to rapidly learn complex procedures and company guidelines.
  • Exhibits flexibility in assisting managers in various initiatives.
  • Exhibits a positive attitude.
  • Strong ability to set priorities and work under pressure to meet time deadlines.
  • Demonstrated self-starter who is detail oriented, analytical, has strong organizational skills and the ability to work independently, but is a dedicated member of the team.
  • Must maintain a high degree of confidentiality and be able to interface effectively with attorneys and other professionals.
  • Customer service oriented with the ability for developing long lasting relationships with internal and external business partners.
  • Complete familiarity with the attorney/client privilege, work product doctrine and other doctrines/privileges that protect attorney client material from disclosure as well as strategies to ensure protections are in place and maintained.

Experience

    • Recent graduates are strongly encouraged to apply
    • 0–1+ years of professional or internship experience (customer service, legal, or business-related experience is a plus)
    • Associate’s degree, Paralegal certification, or relevant educational background preferred

Required Education

  • Associate's Degree, Paralegal Certification from an ABA approved program or relevant work experience.

Job Location

Manchester, Hybrid, New Hampshire, 03101, United States

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