Client Solutions - Legal Spend Management at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Solutions - Legal Spend Management in United States.

This role offers a high-impact opportunity to manage and grow strategic enterprise client relationships within the legal spend management space. You will act as a trusted advisor to clients, ensuring they derive maximum value from managed bill review solutions through data-driven insights and operational excellence. Working at the intersection of client success, analytics, and legal operations, you will translate complex legal spend data into clear, actionable recommendations for senior stakeholders. The position requires a strong balance of relationship management and analytical expertise, with a focus on improving client outcomes and retention. You will collaborate cross-functionally with internal teams to resolve issues, optimize processes, and enhance service delivery. This role is ideal for a detail-oriented professional who thrives in a fast-paced, client-facing environment. Your work will directly influence client satisfaction, adoption, and long-term partnership success.

• Manage and grow a portfolio of enterprise client relationships, serving as the primary point of contact for legal spend management solutions
• Deliver and interpret complex legal spend analytics across monthly, quarterly, and ad hoc reporting cycles to support executive decision-making
• Drive client onboarding, adoption, and engagement through structured training, guidance, and ongoing analytical support
• Lead stewardship meetings and quarterly business reviews, ensuring alignment on goals, performance, and value realization
• Collaborate with internal operations, product, and engineering teams to resolve client issues and improve service delivery
• Monitor client health, execute corrective action plans for at-risk accounts, and ensure timely resolution of escalations
• Identify opportunities to improve client outcomes and contribute to enhancements in lifecycle processes and workflows
• Maintain accurate documentation of client objectives, deliverables, and performance tracking metrics

Requirements:

• 3+ years of experience in a client-facing role within SaaS, enterprise software, consulting, or managed services environments
• Strong experience managing enterprise-level client portfolios, ideally 20+ accounts simultaneously
• Background in legal, insurance, claims, risk, or legal spend management environments strongly preferred
• Advanced Excel skills, including pivot tables (macros preferred), with strong analytical capabilities
• Experience working with data reporting tools such as SQL or BI platforms is a plus
• Strong ability to translate complex data into clear insights for executive-level stakeholders
• Excellent communication and relationship management skills with senior decision-makers
• Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment
• Strong problem-solving mindset with a focus on business impact and continuous improvement

Benefits:

• Competitive annual salary ranging from $80,000 to $87,000 USD plus bonus eligibility
• Fully remote work within the United States
• Comprehensive health coverage including medical, dental, and vision insurance
• Retirement plan with employer match (401k)
• Unlimited PTO plus paid holidays and additional global wellness days
• Life, disability, and supplemental insurance coverage
• Paid parental leave and employee assistance programs
• Flexible benefits including HSA/FSA options and employee discount programs
• Career development opportunities and access to learning platforms