IT Systems Administrator (Office 365) at Vector Airport Systems LLC – Herndon, Virginia

About Vector Airport Systems

Vector Airport Systems is an established international aviation software and services company with a positive team culture and an emphasis on visionary leadership. Our hard-working, innovative team delivers aircraft tracking, revenue generation, and mission-critical SaaS solutions to our clients.

About the Position

We are seeking an experienced IT Systems Administrator to support and enhance our Microsoft 365 enterprise environment, including SharePoint, OneDrive, Teams, Exchange Online, Entra ID identity infrastructure, and endpoint management. This role is responsible for ensuring our systems, access controls, and operational processes remain reliable, secure, and well organized.

The ideal candidate will be comfortable evaluating existing systems, identifying issues, and implementing operational improvements. This includes improving how teams collaborate in SharePoint and OneDrive, helping establish clear standards and processes, and strengthening the overall structure and security of our environment. This role is best suited for someone who enjoys improving systems and processes, not just maintaining them.

In addition to improving systems, the IT Systems Administrator will provide Tier-1 support, troubleshoot technical issues, and assist employees across multiple states in a fully remote environment. This role requires someone who is responsive, detail-oriented, and comfortable working directly with end users

This position is available to candidates located near our Herndon, VA headquarters who are able to work a hybrid schedule in order to support our in-office technical needs. We are looking for candidates available to work from 9:00am to 5:00pm Eastern Time, Monday through Friday. Occasional after-hours support may be required for maintenance, incidents, or time-sensitive issues.

Core Responsibilities:

Microsoft 365 & Systems Administration

• Administer and maintain Microsoft 365 services, including SharePoint, OneDrive, Teams, Exchange Online, and Entra ID
• Improve the structure, usability, and reliability of SharePoint and OneDrive to better support business workflows
• Monitor system health and proactively resolve issues affecting productivity
• Manage Microsoft licensing and help optimize license usage and assignments

Security, Governance & Continuous Improvement

• Maintain and strengthen security configurations, access controls, and operational standards across Microsoft 365 and related platforms
• Support logging, auditing, and documentation to maintain a secure and well-governed environment
• Identify risks and opportunities for improvement, and implement practical solutions to improve reliability and security
• Maintain documentation of systems, procedures, and standards

End-User Support & IT Operations

• Provide Tier-1 technical support to both our Herndon, VA office and remote employees across multiple states
• Troubleshoot hardware, software, access, and general IT issues with a high level of responsiveness and follow-through
• Support onboarding and offboarding processes, including provisioning accounts, access, and equipment
• Define and maintain laptop and endpoint standards, inventory practices, and security protocols
• Collaborate with internal teams to improve systems, processes, and day-to-day operations

Candidate Requirements:

• 5+ years of experience in IT systems administration
• Bachelor’s degree in computer sciences or similar discipline or equivalent combination of education and experience.
• 3+ years of hands-on experience administering Microsoft 365 environments, including SharePoint, Teams, OneDrive, Exchange Online, and Entra ID
• Experience troubleshooting end-user technical issues in a remote environment
• Experience establishing documentation, procedures, or operational controls
• Experience implementing endpoint management or device compliance practices (MDM/Intune or equivalent)
• Ability to manage priorities independently and follow tasks through to completion
• Strong attention to detail, reliability, and responsiveness
• Ability to communicate technical concepts clearly to non-technical users

Preferred Qualifications:

• Azure tenant governance experience (RBAC/policy/logging/Defender posture)
• Experience implementing SSO (SAML/OIDC, SCIM) or managing SaaS access
• Purview/DLP/labels/retention experience depending on audit requirements

Vector Workplace

We strive to be a terrific place to work, emphasizing teamwork, initiative, and results. The doors of Senior Leadership are always open. In additional to our benefits program, we are proud to offer a workplace with:

• Generous rewards for hard work and dedication.
• Leadership takes a constructive interest in every team member’s success.
• Our cultural focus on people and results - not bureaucracy and arbitrary rules.
• Work/Life Balance is respected and encouraged.
• Be part of a team that enjoys time together and helps each other succeed.
• You will not be micromanaged: Plan, prioritize and schedule your own tasks.

How To Apply

To be considered for the position, please follow the instructions below carefully. Applicants that do not meet these requirements may not be considered.

1. Apply directly through our official application link provided in this posting.
2. Resume File Naming: The file name of your resume should be your last name, first name, and requisition ID number # 26 in the following format: LastName_FirstName_ID26
3. Application Completion: Please complete the application in full to be considered for the position.

Vector Airport Systems is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regards to public assistance, familial status, military or veteran status or any other status protected by applicable law.