Multiple Sclerosis RN Navigator in Coeur d'Alene, Idaho at Kootenai Health

Multiple Sclerosis RN Navigator

Position Summary:

Assists patients in understanding their multiple sclerosis diagnosis, treatment options and the resources available.

Responsibilities:

• Serves as an essential link between patients and all other medical staff


• Facilitates appointments for consults and support services within established service standards


• Coordinates multidisciplinary planning conferences, develops concise patient summaries for use by the care team and documents recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines


• Triages symptoms and coordinates with physician and other health care providers on appropriate intervention and symptom management


• Manages complex outbound calls requiring RN level assessment, clinical judgement, teaching, and self-management support (such as abnormal, complex test results, medication changes, etc.)


• Discusses disease management, symptom management, and reinforces medical treatment plan for MS


• Reviews and discusses medications in depth and provides in-office injection training


• Monitors response to medication change and response to interventions


• Works closely with specialty pharmacists for coordination of care with disease modifying therapies


• Develops patient education programs and tools


• Follows patients throughout the care continuum, including inpatient admissions and collaborates with inpatient care management resources


• Maintains knowledge of financial resource assistance with imaging, exercise equipment, copays, therapies, etc.


• Educates patients on community resources and mitigates barriers to care


• Promotes participation in the workforce for as long as possible by providing assistance with accommodation and leave applications and advocates for the other needs of the patient (child care, housing, transportation, etc.)


• Adheres to established productivity benchmarks; identifies opportunities to reduce the cost of care


• Performs other related duties as assigned


• Familiar with standard concepts, practices, and procedures within the field


• Relies on experience and judgment to plan and accomplish goals


• Regular and predictable attendance is an essential job function


• Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications:

• BSN required; MSN preferred


• Graduate of a nationally accredited nursing program


• Licensed as a RN by the Idaho Board of Nursing OR licensure pending as documented by temporary licensure OR current RN licensure from a state participating in the "multi-state privilege to practice" compact with Idaho


• Minimum of 2 years of multiple sclerosis nursing experience required


• Multiple Sclerosis Certified Specialist certification required within one year of meeting eligibility requirements and maintains competency by completing continuing education credits related to MS


• Must complete KH BLS during orientation period

Working Conditions:

• Must be able to maintain a standing position


• Typical equipment used in a clinical job


• Repetitive movements

About Kootenai Health

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Comprehensive medical coverage, including fully employer‑paid options for eligible full‑time employees, plus affordable plans for part‑time staff. Benefits begin on the 1st of the month following 30 days of employment.
• Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees
• Tuition assistance after 90 days to support your professional growth
• Retirement plans with pre‑tax and Roth options and employer matching from 3%–6%
• Competitive pay, plus night, weekend, and PRN shift differentials
• Award‑winning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps
• PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories
• And an employee referral bonus program

If you strive to be an integral part of a high-quality healthcare system like Kootenai Health, we want to meet you!

Apply today! Please reach out to Grey Mora at tmora@kh.org or Front Desk 208-625-4620 or email careers@kh.org with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.