Food Runner in Rochester, Michigan at Kruse and Muer Restaurants

We are seeking an energetic, dependable, and guest-focused Food Runner to join our front-of-house team! Food Runners play a critical role in delivering exceptional dining experiences by ensuring food is delivered accurately, efficiently, and with proper presentation. The ideal candidate thrives in a fast-paced environment, communicates effectively, and takes pride in supporting both the kitchen and dining room teams.

Responsibilities:

• Deliver food to guests promptly while ensuring accuracy, quality, and presentation standards are met.
• Verify orders before leaving the kitchen and communicate with the culinary team regarding any discrepancies.
• Describe menu items to guests when delivering food and answer basic questions regarding dishes.
• Monitor tables to ensure guests have everything they need and communicate additional requests to the appropriate server.
• Assist in maintaining cleanliness and organization of the expo line, service stations, and dining room.
• Support servers by pre-bussing tables, refilling water, and assisting with guest needs when appropriate.
• Coordinate with kitchen staff, servers, hosts, and management to ensure efficient and seamless service.
• Assist with opening, closing, and side work responsibilities as assigned.
• Maintain a sense of urgency while delivering exceptional hospitality throughout every shift.

Qualifications:

• Previous restaurant or customer service experience is preferred, but not required.
• Strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Excellent attention to detail and commitment to accuracy.
• Dependable attendance and punctuality.
• Ability to stand, walk, bend, and carry trays weighing up to 40 pounds throughout the shift.

What We Offer:

• Competitive pay
• Flexible scheduling
• Opportunities for growth and advancement
• Employee dining discounts
• Professional, team-oriented work environment

Schedule:

• Full-time and part-time positions available
• Evening, weekend, and holiday availability preferred

General Expectations:

• Represent the company with professionalism, integrity, a positive attitude, and a commitment to teamwork while helping create exceptional experiences for our guests and fellow team members, and adhere to all company policies, procedures, and standards as outlined in the Employee Handbook.
• Work collaboratively with all departments by providing assistance as needed, supporting daily restaurant operations, and completing cleaning duties and other assigned responsibilities to ensure an efficient and successful service.

This is a great opportunity for someone looking to get their foot in the door of the restaurant industry and grow within a successful restaurant team. Apply today and become an important part of creating an exceptional dining experience for our guests!