Billings & Collections Officer (Global) at VendorPanel - a Unimarket Company – Auckland, Auckland

About us

Unimarket are an award-winning SaaS technology specialising in Source-to-Pay (S2P) software solutions and used by medium and large corporate organisations as well as local and state government. Our clients are in Australia, Canada New Zealand, and the US.

Our mission is to empower organisations to streamline procurement processes, improve supplier relationships, and unlock strategic value through technology. We work with clients across diverse industries, delivering innovative and efficient solutions that make procurement smarter, faster, and more transparent.

We are a people-centric culture and offer a family friendly work environment and the opportunity to take your career to the next level🚀

We are looking for a capable and forward-thinking Billings & Collections Officer to take ownership of billing and accounts receivable across our global operations.

This is an important & hands-on operational role within the finance team, responsible for managing the end-to-end billing cycle across multiple entities and driving strong collection outcomes. You will operate with a high level of autonomy and act as a key point of contact for billing accuracy, debtor management, and issue resolution across different functions and regions.

A key focus of this role is improving how we work. We are looking for someone who actively leverages AI tools and automation to streamline workflows, reduce manual effort, and enhance accuracy across billing and finance processes.

This role suits someone with solid billing and AR experience who is ready to take the existing process, put structure & take it to the next level for the business.

Billing Cycle & Revenue Operations

• Full ownership of invoicing across global entities (ANZ and US)—subscription, project-based, and hybrid billing
• Ensure invoices are accurate, compliant (GST, sales tax), and issued on time
• Review billing data for inconsistencies before they become customer issues
• Manage adjustments, credits, and corrections with clear audit trails
• Be the billing subject-matter expert—own the process, not just execute it
• Ensure compliance with tax requirements globally, including GST (AU and NZ) and US sales tax (Anrok Platform).
• Prepare commission calculations, ensuring alignment with underlying billing and revenue data

Collections & Debtor Management

• Drive AR proactively: ageing analysis, debtor follow-up, collection planning
• Work with customers and internal teams to resolve payment friction fast
• Own DSO improvement—track it, own it, improve it
• Provide clear visibility on overdue balances and collection progress to finance leadership
• Balance firmness with pragmatism—chase money without burning customer relationships

Month-End & Reporting

• Support close: AR ageing, billing summaries, commission calculations aligned to revenue data
• Reconcile billing, AR, and deferred revenue—catch and explain variances
• Deliver accurate, timely reporting to management and accounting

AI & Automation

• Actively identify and implement automation in billing, AR, and reconciliation workflows
• Use Excel, Python, or AI-assisted tools to reduce manual data handling
• Build scalability into processes—think "how do we do this at 2x headcount with the same effort"
• Bring a continuous improvement mindset; champion tools that work

Essential:

• 3+ years in billing, AR, invoicing, or similar operational finance role
• Proven ability to independently own and manage billing/collections processes
• Strong attention to detail—errors cost money and trust
• Comfortable with month-end pressure and occasional flexibility for US time zones
• Clear communicator, especially in collections and stakeholder conversations

Strongly Valued:

• Hands-on Excel skills (pivot tables, VLOOKUP, data handling)
• Experience with Xero, Airwallex, or similar platforms
• Genuine interest in automation, AI tools, or process optimization
• Multi-entity or multi-region operations exposure
• Currently working toward or committed to CA/CPA

We welcome applications from people of all backgrounds and encourage candidates from marginalized communities to apply. If you need adjustments during the interview process, please let us know — we’ll do our best to support you. Please note:

• You must have the legal right to work in New Zealand
• A police record check will be required as part of the process.