Property Manager - Condo/Coop NYC at Argo Real Estate LLC – NEW YORK, New York

Property Manager Job Description

The Property Manager will oversee a portfolio of residential co-ops and condominiums, ensuring operations meet Argo Real Estates high standards for client service, operational excellence, and regulatory compliance. This hands-on professional will be the primary liaison between board members, residents, building staff, and service providers, while driving efficiency, maintaining property value, and fostering positive community relationships.

Key Responsibilities

Portfolio & Client Relations

Serve as the primary point of contact for boards, residents, attorneys, architects, engineers, and staff.

Maintain strong, responsive communication to ensure client satisfaction.

Provide guidance to building committees and enforce house rules and governing documents.

Regulatory Compliance

Ensure adherence to all NYC housing laws, building codes, and regulatory requirements.

Address and resolve building violations promptly; attend administrative hearings when necessary.

Staff Management

Recruit, hire, train, and supervise building staff.

Oversee weekly payroll approval, review overtime usage against budget, and manage performance evaluations (mid-year and year-end).

Administer disciplinary actions in coordination with 32BJ union protocols and attend labor hearings/arbitrations as needed.

Capital Projects & Maintenance

Manage capital improvement projects and significant repairs, ensuring quality, budget adherence, and timely completion.

Obtain and review at least three bids for projects, level proposals, and secure board approval.

Conduct site visits weekly to assess conditions and monitor progress.

Procurement & Vendor Management

Collaborate with the Purchasing Department to acquire goods and services.

Negotiate and review service contracts, monitor performance, and approve invoices.

Maintain positive vendor relationships to ensure service quality.

Financial Oversight

Develop and manage annual operating budgets; attend budget and mid-year review meetings with the board and Finance team.

Approve invoices, assign chargebacks, and monitor arrears in accordance with board policy.

Review monthly financials with the Financial Analyst, investigate major variances, and recommend reclassifications as necessary.

Assist with annual audits.

Unit Alterations

Review and approve alteration applications, verify insurance coverage, and coordinate with architects if required.

Communicate project details to the board, superintendent, and neighboring residents.

Board & Annual Meetings

Prepare agendas with board input; distribute at least three days prior to meetings.

Lead board meetings, present operational and financial updates, and take minutes.

Manage follow-up on action items via the Argo HUB system.

Coordinate annual meetings, including venue, catering, and attendance by attorneys/accountants.

Internal Argo Responsibilities

Complete weekly Argo HUB updates and maintain active communication with internal departments.

Participate in weekly PM meetings, town halls, and one-on-one meetings with your Director of Client Services.

Mentor and guide assigned PMAs (Property Management Assistants), ensuring regular property visits and professional development.

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Qualifications

Education: Bachelors degree preferred.

Experience: Minimum 46 years of NYC residential co-op and condo management experience (required).

Knowledge:

o Proficiency in budgeting, building systems, maintenance operations, and staff supervision.

o Familiarity with NYC housing laws, building codes, and union contracts (32BJ).

Skills:

o Strong organizational and project management skills.

o Excellent written and verbal communication, including presentation abilities.

o Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

o Ability to manage multiple priorities in a fast-paced environment.

Client Service: Exceptional interpersonal skills with a customer-first approach.

Problem-Solving: Proactive, solutions-oriented mindset with composure under pressure.

Leadership: Demonstrated ability to lead teams and take accountability.

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Additional Requirements

Availability to attend evening board meetings and address urgent matters as needed.

Commitment to upholding Argos values and maintaining the highest standards of service.