Business Solutions Consultant in Lake Forest, California at ibase-t

The Business Solutions Consultant engages and aligns our customers with iBASE-t Solumina software and industry best practices. Conducts workshops to demonstrate Solumina software functionality and facilitates business process mapping to standard User Stories. Works with the customer Product Owner to create User Stories and Acceptance Criteria for new functionality and develops and executes functional testing of the software. Uses troubleshooting and problem-solving skills to address customer challenges and opportunities. Documents customer enhancement requests, system bugs, and internal service tickets. Mentor new employees as requested.

Essential Functions:

• Facilitate customer alignment to Solumina software functionalities and industry best practices.

• Lead Business Blueprinting and User Story Workshop including the As Is and To Be processes using iBASE-t’s Agile / Solumina Implementation Methodology (SIM).

• Align standard functionality User Stories to the Customer’s to Be process.

• Identify and create new User Stories and Acceptance Criteria to support unique customer requirements.

• Assist customers with iBASE-t software deployment and system set-up.

• Develop and execute detailed test cases to validate the deployed solution.

• Support customer User Acceptance Testing.

• Create complete customer project documentation.

• Mentor and support new employees as needed.

• Contribute to the validation of upcoming Product software releases.

• Drive Product innovation based on project lessons learned.

• Contribute to the company’s continuous improvement initiatives.

Requirements:

• Passion for working with customers to deliver effective solutions in a fast-paced environment.

• Excellent analytical thinking and problem-solving skills to evaluate complex business requirements.

• Excellent communication, facilitation, and presentation skills.

• Effective leadership and influencing skills to guide stakeholders and build consensus.

• Familiarity with complex manufacturing processes and industry best practices.

• Self-starter with proficient time management skills and the ability to work remotely or at customer sites.

• Extensive knowledge of software development lifecycle, database concepts, and integration design.

• Practitioner of the Agile Frameworks Scrum and Kanban.

• Deep understanding of process mapping, modeling, and visualization tools & techniques.

• Ability to travel 30-40% of work time, including occasional international travel.

Requirements

• Bachelor’s degree or higher in computer science or engineering, business information systems, computing and information technologies, industrial/systems engineering.

• 5-8 years of industry experience.

Benefits

What we offer

We are committed to offering the best to our employees. We offer a comprehensive benefits package that includes:

• Competitive salary

• Yearly Performance Bonuses

• Referral Bonuses

• Comprehensive Medical/Dental/Vision Plans

• Company Paid LTD/STD

• Company Paid Life Insurance

• HSA/FSA

• Unlimited Vacation

• 40 hours of sick time per year

• Paid Holidays (10 per year)

• WFH Equipment Stipend

• Internet/WIFI stipend

• 401K - company match

• Educational Assistance Program

Our company values work-life balance, and for this offers benefits such as Remote Work, Flexible hours, and a Wellness program.