Senior Fraud & Risk Ops Analyst in Brazil, Indiana at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Fraud & Risk Ops Analyst in Brazil.

This role sits at the heart of fraud prevention and risk management within a fast-moving global payments environment. You will play a key part in identifying, analyzing, and mitigating fraudulent activity across accounts and transactions, helping to safeguard both customers and business performance. The position combines deep investigative work with data-driven decision-making to detect patterns, improve risk models, and reduce financial losses. You will collaborate closely with data, engineering, and customer support teams to ensure fast and effective responses to emerging threats. The environment is highly analytical, collaborative, and impact-driven, with strong exposure to real-time payment systems. This is an opportunity to directly influence the safety, trust, and scalability of modern digital payment experiences.

• Conduct in-depth investigations of suspicious activity at account and transaction level to identify and mitigate fraud risks
• Analyze large datasets to detect fraud patterns, anomalies, and emerging threats, translating findings into actionable insights
• Monitor transaction flows and account behavior, including linked accounts and coordinated fraud attempts
• Develop recommendations for fraud detection improvements, including rules and model adjustments in collaboration with data and engineering teams
• Serve as a key point of contact for internal and external risk-related inquiries, supporting customer and merchant support teams
• Adjust account and user risk settings according to established policies and risk frameworks
• Document fraud risk policies, procedures, and operational guidelines to support consistency and scalability
• Build and maintain risk reporting dashboards, KPIs, and data visualizations in collaboration with analytics teams

Requirements:

• Proven experience in fraud prevention, risk operations, or financial services risk management, ideally within payments or fintech environments
• Strong understanding of fraud typologies such as account takeover, identity theft, stolen financials, and friendly fraud
• Solid investigative and analytical skills with strong attention to detail and pattern recognition ability
• Ability to balance fraud prevention with customer experience considerations and business impact
• Intermediate to advanced SQL skills for data extraction and analysis
• Experience creating operational playbooks, policies, or procedural documentation
• Advanced proficiency in Excel or Google Sheets (data analysis and reporting)
• Strong communication skills and fluency in English
• Collaborative mindset with ability to work across risk, product, engineering, and support teams

Benefits:

• Health and dental plan coverage for employees and dependents, with no co-payment
• Life insurance with enhanced coverage options
• Meal and supermarket vouchers
• Home office allowance to support remote work setup
• Access to fitness and wellness platforms and online classes
• Discounts on education programs and partner services
• Monthly team happy hours and engagement initiatives
• English language training program with online group classes
• Extended maternity and paternity leave policies
• Birthday day off
• Flexible working hours in a remote-first culture across Brazil
• Provided work equipment and optional upgrade programs (Apple devices available)
• Employee referral bonus program