Account Sales Manager at Tri-City Extrusion Inc – Bristol, Tennessee

POSITION TITLE: ACCOUNT SALES MANAGER

DEPARTMENT: SALES

REPORTS TO: SALES MANAGER – OEM

FLSA STATUS: EXEMPT

SUMMARY OF POSITION:

The Account Sales Manager is responsible for driving revenue growth, expanding market share, and strengthening customer relationships within an assigned geographic territory. This role focuses on identifying new business opportunities, managing key accounts, and promoting custom aluminum extrusion solutions across a wide range of industries. Success in this position requires a blend of technical understanding, strategic sales skills, and the ability to collaborate effectively with deep understanding of the extrusion process, downstream fabrication and work well with internal production and customer service to deliver customer-focused solutions.

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ESSENTIAL JOB FUNCTION:

• Forecast sales, manage pipeline activity, and provide regular reporting on territory performance based on market insights aligned with company goals and revenue.
• Identify and develop new business opportunities within the aluminum extrusion market, including new and existing OEM accounts.
• Conduct regular customer visits, presentations, and technical discussions to understand application needs and propose extrusion solutions.
• Monitor competitive activity, market trends, and customer feedback within the region.
• Promote aluminum extrusion capabilities, including custom profiles, alloys, finishes, fabrication, and machining services with value add.
• Collaborate with engineering, production, and customer service teams to ensure successful project execution and on-time delivery.
• Negotiate pricing, contracts, and long-term agreements in line with company objectives.
• Represent the company at customer meetings, trade shows, and industry events.
• Ensure high levels of customer satisfaction, long-term account retention, and repeat business.
• Serve as the primary point of contact for customer inquiries, pricing, and project updates.
• Monitor customer satisfaction and proactively address concerns to strengthen retention.
• Understand aluminum extrusion processes, alloy selection, tolerances, fabrication, and finishing options.
• Review customer drawings and collaborate with engineering to ensure manufacturability and cost-effective design.
• Stay informed on industry trends, competitive activity, and emerging applications.
• Work closely with internal teams to develop competitive quotes and manage lead times.
• Provide customer feedback to support continuous improvement in quality, service, and product offering

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s degree in Business, Engineering, or a related field (or equivalent experience).
• Minimum of 5 years sales experience in aluminum extrusion, metals manufacturing, or a related industrial market.
• Demonstrated success in managing a sales territory, proven track record of achieving sales targets and growing territory revenue.
• Strong understanding of aluminum extrusion processes, applications, and value-added services.
• Strong technical aptitude with the ability to interpret drawings and specifications.
• Excellent communication, negotiation, and presentation skills.
• Willingness to travel within the assigned region (3 to 4 days per week). Some weekend required.
• Experience working with new and existing OEM customers and industry markets.
• Excellent communication, negotiation, and relationship-building skills
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Product knowledge

PREFERRED EXPERIENCE

• Experience with custom extrusion design and value-added services (machining, fabrication, anodizing, powder coating).
• Existing relationships within relevant industries within the aluminum extrusion industry.
• Technical or engineering background.
• Experience selling custom-designed extrusions value-added manufacturing services or engineered aluminum solutions.

**The foregoing job description is not to be construed as complete list of the assignments that may be given to any employee. Other reasonably related duties may be assigned, as required, which are not specifically listed in the job description.

• Company Car Provided
• Comprehensive benefits package (medical, dental, vision, 401(k), etc.)
• Opportunity to work with a growing, customer-focused aluminum extrusion manufacturer
• Competitive base salary with year-end bonus incentive plan