Marriott Lancaster Hotel - Banquets Server in Lancaster, Pennsylvania at Aimbridge Hospitality

Marriott Lancaster Hotel - Banquets Server

Join Our Team as a Baquet Server

About Us:

The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations.

KEY SKILLS/RESPONSIBILITIES

• Customer Service Excellence:Approach all guest interactions with a friendly and service-oriented demeanor, ensuring a positive experience.
• Communication:Effectively communicate with guests and team members to coordinate service and address any needs or concerns.
• Attention to Detail:Set up and serve banquet functions according to hotel standards, ensuring all details are attended to.
• Time Management:Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown.
• Problem-Solving:Address guest complaints and issues calmly, referring them to management when necessary.

EDUCATION & EXPERIENCE

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience in a banquet or hospitality setting is preferred.
• Certification in Alcohol Awareness and Food Handling as required by state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Boasting a central location in downtown Lancaster, this hotel combines the Beaux Arts-style faade of the former Watt & Shand Department Store with state-of-the-art technology and modern dcor. Rooms at the Lancaster Marriott at Penn Square are equipped with 32-inch LCD TVs and plug-in panels for electronic devices. Guests can soak in the indoor swimming pool, relax in the jacuzzi or opt for working out at the in-house fitness center. Free Wi-Fi can be accessed in the modern airy hotels lobby and in all public areas.

Application deadline for Colorado positions: