FnB Cook in FRUITLAND, Maryland at Crown Center

F&B Cook

Reports To: Food & Beverage Manager

Department: Food & Beverage

Status: Part-Time, Hourly

Mission

F&B Staff prepare and deliver food to Crown's standard for quality, consistency, and safety — supporting concessions, café service, and event and party catering.

This is an entry-level, hourly role. You'll typically be scheduled around meal service, events, and party bookings, and may be asked to support other areas of Crown as well — see One Team & Flexibility below.

Areas of Responsibility

• Food preparation and cooking for concessions, café service, and event/party catering.
• Operating the register and point-of-sale (POS) system for concessions and café orders.
• Following recipes, portioning, and presentation standards set by the Food & Beverage Manager.
• Maintaining a clean, organized, and safe kitchen and prep area.

What This Role Owns

Food Prep & Quality

Prepare food accurately, consistently, and on time, following the recipes, portioning, and presentation standards set by your Manager.

Register & Point of Sale

Accurately operate the register/POS system for concessions and café orders, handling cash and card payments correctly. Keep your cash drawer accurate and report any discrepancy immediately.

Food Safety & Sanitation

Follow all food safety, sanitation, and health code procedures at all times, including required temperature and prep logs. Immediately report any food safety concern — never wait or try to handle it alone.

Professionalism & Representation

Represent Crown to our standards in every interaction — with guests, families, and staff. How you show up reflects on all of Crown, not just the kitchen.

What This Role Does Not Own

This role prepares and delivers food to the standard set by the Food & Beverage Manager — it does not set the menu, pricing, ordering, or vendor decisions. Those stay with your Manager. If you have an idea for how something could run better, bring it to your Manager — that input is welcome, the decision isn't this role's to make.

One Team & Flexibility

This is a flexible, hourly role by design. You may also be scheduled to support other areas of Crown as needed, including the Family Entertainment Center (FEC), Front Desk, or event support — especially on evenings and weekends when several areas need coverage at once. This flexibility is a standard part of the role, not an occasional exception.

What to Report Immediately

Bring these to your Manager right away — don't wait, and don't try to handle them alone:

• Any food safety, sanitation, or health code concern.
• Any cash drawer discrepancy.
• Any injury or accident in the kitchen or prep area.
• Any equipment malfunction.
• Any conflict with another staff member.
• Anything that doesn't feel right, even if you're not sure it's a real problem.

Performance Standard

Success in this role is measured by: reliability (showing up prepared and on time), food quality and consistency, food safety compliance, and how consistently you represent Crown's core values.

Reporting

You are responsible for confirming your schedule in advance, notifying your Manager as early as possible of any conflict, and completing all required food safety and prep logs on time.

Core Values

• 1. Be Exceptionally Prepared — We show up ready — mentally, physically, and professionally — every single time. Preparation earns trust and drives excellence in everything we do.
• 2. Create WOW Moments — From the first greeting to the final goodbye, we deliver memorable, high-level experiences. Our service goes beyond expectations — every customer, every department, every day.
• 3. Lead With a Servant's Heart — We jump in. We help. We care. We take the initiative and treat every guest like family — because they are. No task is beneath us when it serves someone else.
• 4. Pursue Excellence, Reject Mediocrity — Good isn't good enough here. We raise the bar. We take pride in our work, we sweat the details, and we never settle for “just okay.”
• 5. Move with Purpose — We don't stand around. We stay active, aware, and intentional — whether it's helping a guest, leading a program, or picking up trash. We own the moment.
• 6. Team First, Always — We have each other's backs. We communicate, support, and step up for our teammates — because together, we make Crown the best place to work and play on the Eastern Shore.