Host/Hostess at WKS Restaurant Group – Cortez, Colorado

Pay Range: $14.42 – $24.42 per hour.

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

This is a rolling recruitment. Applications will be accepted on an ongoing basis until the position is filled

At WKS, we believe great work starts with taking care of our people. Here’s what you can expect as part of our team:

• Competitive Pay & Comprehensive Benefits – Because your work deserves it.

• Company Contribution Toward Medical Insurance – Support for you and your eligible dependents.

• Dental, Vision & Life Insurance – Coverage that supports your whole self.

• Flexible Savings Account (HSA) – For your healthcare needs.

• 401(k) with Company Match – Invest in your future with our support.

• Employee Assistance Program (EAP) – Free and confidential support when you need it most.

• Exclusive Perks via BenefitHub – Discounts on travel, entertainment, fitness, and more.

• Meal Discounts – Enjoy what we serve for less.

• Growth-First Culture – We don’t just fill roles—we build careers. Promoting from within is our favorite kind of success story.

OVERVIEW OF POSITION:

Greets and seats customers, receives payment and assists service personnel as needed to ensure customer satisfaction.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g. high chairs, special menus.
• Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately.
• Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
• Keeps hostess area stocked and clean, e.g., to-go items and bakery products.
• Handles incoming telephone calls immediately, and takes to go orders as appropriate.
• Maintains proper supply of clean menus.
• Periodically supplies customers with initial beverage suggestions and provides beverages order and refills.
• Assists service personnel in cleaning and setting tables.
• Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other service personnel as needed.

Accountabilities

• Customer are greeted and seated in order which they arrive in a pleasant and courteous manner following company timing standards. Guest check transactions are handles properly, such that register totals balance at the end of the shift.

Qualification Standards

• Must be able to observe and differentiate between monetary denominations.
• Ability to communicate with guests.
• Flexible and reliable
• Team player.
• Must have sufficient mobility to move and/or operate in work area.
• Must be able to observe and ensure product is prepared and presented to company requirements.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling