Medical Office Supervisor in Somers Point, New Jersey at Shore Medical Center

Shore Physicians Group is recruiting an experienced practice supervisor to join our Orthopedic team. Our supervisors are an integral part of our leadership team and in this position you will provide comprehensive oversight of our patient and department workflows.

General Summary:

• Responsible for employee performance management, office space and equipment maintenance.
• Collaborates with the Practice Manager on developing, monitoring and improving operational processes that supports optimal patient care and maximizing opportunities to meet and exceed budget expectations.
• Implements and ensures adherence to organizational processes and workflows that support optimal patient care in a multidisciplinary setting.
• Ensures staff are informed of and comply with written policies and procedures
• Holds staff accountable for adherence to policies and processes; follows organizational progressive disciplinary actions as appropriate.
• Coordinates and leads daily staff huddles to facilitate organizational and practice communication.
• Coordinates appropriate staff coverage optimizing facility occupancy to create an ideal patient and customer experience.
• Monitors staff scheduling determining appropriate staffing levels based upon office volume and budgetary requirements.
• Responsible for accurate and timely submission of payroll.
• Responsible for inventory management and appropriate ordering and par levels of supplies in the practice.
• Reviews provider schedules daily for balance/insurance issues, and incorrect or inappropriate scheduling.
• Supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.
• Performs duties as assigned

Minimum Requirements

• 2+ years experience with an EMR/EHR platform
• 2+ years healthcare practice experience, preferably in a surgical field
• Bachelor's Degree in health care or business administration preferred
• Excellent organization skills and superb customer service acumen
• Ability to think creatively and strategically and develop innovative solutions to challenging problems, excellent physician relations skills, Human Resources knowledge,
• Ability to multi-task, provide exceptional attention to detail and handle a variety of patient issues and concerns in a professional and knowledgeable manner
• Working knowledge of Microsoft Office Applications including Word, Excel, PowerPoint preferred
• Knowledge of medical terminology, practice revenue cycle, medical insurance, and medical practice services and routines.

Preferences

• Ability to multi-task, make decisions, and work in fast-paced environment
• Athena or EMR Experience
• Microsoft Office experience
• Computer Literacy – ability to learn and navigate new programs

Why Join Us?

At Shore Physicians Group, we work hard and take pride in accomplishing our mission statement of "Treating People Well". We are looking for employees who strive to be the best in their field and enjoy exchanging knowledge in an interactive environment.

Shore Physicians Group offers a professional, enjoyable work environment and generous benefits including:

• 401(k)
• 401(k) matching
• Medical/Dental/Vision insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Certification reimbursement
• Flexible schedule
• Referral incentive program
• Local community employee discounts
• Free Parking

Additional Information

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
• This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
• Shore Physicians Group is an Equal Opportunity Employer.