Scheduling Coordinator II in Norfolk, Virginia at Childrens Hospital of The King's Daughters
Job Function: Admin/Clerical/Secretarial
Childrens Hospital of The King's Daughters
Norfolk, Virginia, 23502, United States
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Job Description
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GENERAL SUMMARY
- The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to department leadership.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serves as a patient liaison for scheduling of services.
- Responsible for accurate data collection, documentation, and data retrieval.
- Provides clerical, secretarial and project management functions for the service area.
- Interfaces and communicates with multiple departments.
- Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
- Performs other duties as assigned.
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LICENSES AND/OR CERTIFICATIONS
- None required.
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
- High school graduate or GED.
- Ability to relate well with the public.
- Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
- Ability to coordinate multiple schedules based on individual preferences and guidelines.
- Ability to utilize scheduling software and maintain updated schedules.
- Ability to sort and file materials correctly by alphabetical or numeric systems.
- Computer skills required and knowledge of medical terminology preferred.
- Increased Security Clearance Required for Job Roles in Medical Tower II: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
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WORKING CONDITIONS
- Normal office environment with little exposure to excessive noise, dust, temperature and the like.
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PHYSICAL REQUIREMENTS
- Click here to view physical requirements.
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Job Location
Norfolk, Virginia, 23502, United States
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