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Biller/Collector in Pittsfield, Massachusetts at Berkshire Health Systems

Job Function: Accounting/Finance
Berkshire Health Systems
Pittsfield, Massachusetts, 01201, United States
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Job Description

  • DEFINITION/PRIMARY FUNCTION
    • The Biller/Collector performs diversified billing duties requiring knowledge of the intake and billing procedures of the department. Ensures that relevant billing functions are completed within designated timelines. The Biller/Collector will act as a patient advocate for patients with self-pay liabilities by informing them of collection policy and/or free care requirements through Berkshire Medical Center (BMC). Assists patient in setting up payment plans to assure full collection of accounts. Updates and verifies insurance information as needed; and verifies all necessary physician orders have been processed and are in the patient’s chart before billing. Complete data entry of remittances and completes follow-up on accounts in a timely manner.
  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
    • Experience:
      • Two years in business office environment.
      • Minimum of one year billing experience within a healthcare-related organization.
      • Knowledge of third party billing and personal computer (Windows environment) preferred.
    • Education and Training:
      • One to two years of college or two years comparable work in business office.
      • Basic understanding of relevant federal, state, payor regulations and policies as related to billing for home care and hospice services.
    • License, Certification & Registration:
      • N/A
    • Other Requirements:
      • Demonstrates exceptional communication skills, both via telephone and in person.
      • Shows willingness to accept additional responsibilities/duties.
      • Proven ability to handle stressful situations calmly and rationally. Meet deadlines even with a high volume of interruptions.
      • Proven ability to deal effectively with the public as well as co-workers.
      • Demonstrates the ability to work independently and prioritize duties and manage time with minimum supervision
      • Highly motivated, detail oriented, familiar with computer operations, good organizational and interpersonal skills and sensitive to confidential material.
      • Basic knowledge of Microsft Excel and Word software.

Job Location

Pittsfield, Massachusetts, 01201, United States

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