Market Intelligence Intern in Weston, Florida at DHL eCommerce

At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.

Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

JOB SUMMARY:
The Market Intelligence Intern will support DHL eCommerce’s Market Intelligence function by assisting in the collection, analysis, and dissemination of market and competitive insights. This role provides hands-on experience in research, data analysis, stakeholder engagement, and process improvement, contributing to informed decision-making and strategic initiatives.

DUTIES AND RESPONSIBILITIES:

• Research & Analysis
• Support day-to-day market intelligence activities, including monitoring industry news, competitor developments, and emerging e-commerce retail and logistics trends.
• Conduct research and analyze data to identify key insights relevant to strategic priorities and commercial initiatives.
• Assist in the preparation of presentations, reports, and summaries to communicate findings to internal stakeholders.
• Stakeholder Engagement & Communication
• Collaborate with cross-functional teams across DHL eCommerce to gather and share relevant market insights.
• Support the coordination and dissemination of competitor intelligence and industry updates across the organization.
• Help consolidate feedback and insights from customer-facing teams to enhance overall market visibility.
• Process Improvement & Automation
• Assist in identifying opportunities for improving efficiency in market intelligence workflows.
• Support the development of tools, templates, or processes that help automate data collection, analysis, or reporting.
• Contribute to initiatives aimed at improving scalability and reducing manual effort in recurring tasks.

REQUIREMENTS AND SKILLS:

• Strong business acumen.
• Strong research, analytical and quantitative skills.
• Curiosity and learning agility.
• Excellent communication skills.
• Solution-finder mentality.
• Highly organized and detail oriented.
• High proficiency in Excel, PowerPoint, and GenAI platforms.

EDUCATION/EXPERIENCE:

• Recent graduate with a bachelor’s degree in Business, Economics, Data Analytics, Supply Chain, or a related field; candidates currently pursuing a master’s degree are preferred.
• Strong analytical and research skills with attention to detail.
• Proficiency in Microsoft Excel and PowerPoint; experience with GenAI and data visualization is a plus.
• Strong written and verbal communication skills.
• Ability to work collaboratively and manage multiple tasks in a fast-paced environment.
• Interest in market trends, competitive analysis, and the logistics/eCommerce industry.

PHYSICAL DEMANDS:

• Physical demands are consistent with a professional office setting.
• Regular sitting at workstation for 25 – 75% of the work shift.
• Frequent standing and walking.
• Travel required (<10%).