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Production Team Lead in Syracuse, New York at Avalon Document Services

Salary: $18.00 - $19.00/hr
Avalon Document Services
Syracuse, New York, 13208, United States
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Job Description

Job Summary:

The Production Team Leader is responsible for the successful operations of the production floor during their shift. They ensure projects are being produced efficiently and each process of a project is being completed within its allocated time.

Supervisory/Responsibilities:

  • Works with Director of Operations to hire staff for shift.
  • Organizes, and assigns projects to direct reports.
  • Coaches, trains, and mentors’ direct reports.
  • Holds team member accountable for productivity metrics.
  • Reviews and approves timecards weekly
  • Manages time-off requests for direct reports and ensures that enough staff is available to meet workload requirements.
  • Conducts performance evaluations on direct reports that are timely and constructive.
  • Follows and enforces all company policies and standard operating procedures.
  • Handles discipline as needed and in accordance with company policies.

    • Duties/Responsibilities:

  • Reference job tickets to capture project information and determine best means for output.
  • Sets up and operates high speed copiers, printers, large format machines and scanners to produce client requested projects.
  • Manage production deadlines to ensure projects are completed on time.
  • Produce at or below the allocated time defined for each project process.
  • Operate finishing equipment which includes but not limited to cutters, laminators, and binding machines.
  • Properly track all job totals so billing can be accurate.
  • Quality control projects throughout the project life cycle to ensure desired results are met, correcting any mistakes as needed.
  • Final inspections of all completed projects before they leave the production floor.
  • Point of contact for sales and service teams when rush jobs come in.
  • Resolve questions and project issues with sales and service departments.
  • Maintain confidentiality of all client materials.
  • Other production tasks as assigned by Director of Operations.

    • Required Skills/Abilities:

    • Possess strong time management, communication, and attention to detail.
    • Understands basic math.
    • Strong computer knowledge.
    • Proficiency in all Microsoft Office applications and Adobe products preferred.
    • Ability to operate a desktop computer, scanner and other common office equipment including copiers, printers, etc.
    • Strong leadership qualities which include the ability to motivate and influence others.
    • Strong troubleshooting and problem-solving skills.

    Education and Experience:

    • Minimum of a high school diploma, associate degree preferred

    Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer or other office equipment.
  • Prolonged periods of standing in front of office equipment.
  • Occasional bending, kneeling, pushing, and pulling carts
  • Must be able to lift to 50 pounds at times.

    • Second Shift (3pm to 11pm)

    Job Location

    Syracuse, New York, 13208, United States

    Frequently asked questions about this position

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