Account Coordinator in at Salute Inc.
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Job Description
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Account Coordinator to join our team and drive our relationships with hyperscale clients to new heights.
The ideal Account Coordinator is organized, analytical, and customer-facing — a strong relationship builder who is comfortable owning multiple workflows across finance and operations. This person thrives in a fast-paced environment, takes ownership without being asked, and brings a continuous-improvement mindset to everything they touch. They're equally comfortable digging into the numbers, navigating a client conversation, and partnering with operations to solve a problem before it becomes one.
Salary: $65k/yr
Hours: 8am - 5pm Monday - Friday
Remote within the US
Benefit Information:
Salute Benefits That Put You First
We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:
- Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
- Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
- Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
- Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
- Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
- Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.
Key Responsibilities
Financial Reporting
- Prepare reporting packages for GARs, QBRs, and MBRs.
- Assist in variance analysis on revenue, cost, and margin.
- Maintain forecasting and budgeting trackers.
- Support month-end close and accrual preparation.
- Track account profitability and utilization trends.
- Prepare, review, and issue sales invoices in alignment with contract terms and billing requirements.
- Review and chase project WIP.
- Collect outstanding accounts receivable.
- Monitor billing deadlines and resolve discrepancies.
- Support audit requests and documentation (e.g., proof of service, invoice support).
- Reconcile timecards for proper project coding.
- Review and validate timesheets for accurate labor tracking.
- Manage expense coding across accounts.
- Review and approve employee expense reports in alignment with policy and client/account requirements.
- Track employee absences.
- Report HR metrics.
- Support workforce planning initiatives.
- Monitor and maintain data quality and account setup across systems to ensure accurate billing and reporting.
- Lead weekly operational syncs with account teams.
- Coordinate ordering of branded apparel, PPE, and safety supplies.
- Support data integrity across Salesforce and Intacct.
- Drive process improvements and standardization.
- Maintain operations record keeping and reporting.
- Manage contract change controls.
- Administer annual CPI increases.
- Record contract expansions and extensions.
- Drive early dispute resolution.
- Ensure compliance with documentation and approval requirements.
- Partner with Tax and Accounting to evaluate service taxability and financial impact.
Vendor Management
- Track vendor costs to ensure proper billing treatment and accurate margins.
- Partner with Vendor Management to coordinate vendor onboarding and PO creation.
- Maintain contract and PO documentation.
- Track contract expirations and renewals.
- Process goods receipts and confirm services.
Value to Internal Stakeholders & Clients
- Serve as a single point of contact bridging Finance, Operations, and Client teams.
- Drive revenue assurance and cost control at the account level.
- Enable data-driven decision making through timely, accurate reporting.
- Ensure a seamless client experience from onboarding through delivery.
- Proactively identify risks and resolve issues early.
- Lead or support process improvement and automation initiatives across Salesforce, Intacct, UKG, Smartsheet, Power Query, and related tools.
Qualifications & Skills
Required:
- Bachelor's degree in Finance, Accounting, Business Administration, or related field (or equivalent experience).
- 2+ years of experience in account coordination, finance operations, billing, or a similar role.
- Strong working knowledge of Microsoft Excel (pivot tables, lookups, basic formulas).
- Experience with ERP or financial systems (Intacct, NetSuite, SAP, or similar).
- Demonstrated ability to manage multiple workflows and competing deadlines.
- Excellent written and verbal communication skills with a client-facing presence.
Preferred:
- Experience in the data center, mission-critical, or technology services industry.
- Familiarity with Salesforce, UKG, Smartsheet, and Power Query.
- Exposure to contract administration, vendor management, or audit support.
- Prior experience supporting QBRs, MBRs, or executive-level reporting.
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information.
(For specific Recruitment related questions, please contact our Talent Acquisition department at recruiting@salute.com.)
Compensation & Benefits Disclosure
The base salary range for this role starts at $65,000.00 per year. This reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. Final compensation will be determined by job‑related factors consistent with applicable law.