Move Supervisor in Austin, Texas at MFS (Managed Facilities Solutions)

Position Title: Move Supervisor

Position Status: Non-Exempt, Hourly

Reports To: Operations Manager / Branch Manager

Pay Range: $27.00 - $32.00 per hour, depending on experience, qualifications, and demonstrated moving industry leadership experience. Eligible for overtime.

Location: Austin, TX

SUMMARY DESCRIPTION

Under minimal supervision, the Move Supervisor is responsible for the successful execution of commercial moving projects and onsite relocation services. This position supervises crews of approximately 5-15 movers, coordinates daily move activities, ensures customer satisfaction, minimizes damages and claims, and maintains accountability for the overall success of each move.

DUTIES & RESPONSIBILITIES

• Supervise and lead crews of 5-15 movers during commercial moving projects.

• Manage all aspects of assigned moves from arrival through completion.

• Serve as the primary onsite representative for MFS.

• Conduct pre-move briefings and assign responsibilities.

• Minimize damages, loss incidents, and customer claims through proper procedures.

• Ensure the highest level of customer satisfaction and resolve issues promptly.

• Complete move documentation and reports.

• Enforce MFS safety standards and operational procedures.

• Safely operate a 26-foot box truck as needed.

• Train and develop moving personnel.

• Coordinate with Operations, Project Managers, and customers.

• Other duties as assigned.

KNOWLEDGE & ABILITIES

• Strong leadership skills.

• Professional moving industry operations knowledge.

• Effective communication skills.

• Ability to read work orders and schedules.

• Ability to lift, push, and pull up to 50 lbs.

• Flexible schedule availability.

• Basic computer skills.

EDUCATION & EXPERIENCE

• Minimum 3 years of moving industry experience required.

• Previous crew lead or supervisory experience preferred.

• Valid driver license with safe, clean record.

• Minimum 2 years documented experience operating a 26-foot box truck in the United States.

• Must satisfy motor vehicle record and background screening requirements.