Supervisor Lab-Phlebotomy & Specimen Processing in Schenectady , New York at Ellis Medicine

The Phlebotomy & Specimen Processing Supervisor provides day-to-day operational and personnel oversight for the phlebotomy and specimen staff serving the main hospital (inpatient units) as well as affiliated off-site Patient Service Centers (PSCs). This role ensures high-quality patient care, regulatory compliance, workflow efficiency, and consistent laboratory standards across all service locations and shifts. The supervisor serves as a key liaison between laboratory leadership, clinical departments, and external service sites, supporting optimal specimen integrity, turnaround times, and patient satisfaction.

EDUCATION AND EXPERIENCE REQUIREMENT(S):

• Minimum of 8 years phlebotomy and specimen processing experience
• Minimum of 4 years’ experience in a leadership or laboratory assistant role preferred
• High School diploma or equivalent, Associates and bachelor’s degree preferred
• Nationally recognized Phlebotomy certification (ASCP, NHA, NCPT or equivalent)
• Must have no disciplinary infractions in the last 12 months or must have a performance evaluation
• Must be compliant with all educational and organizational policies and procedures
• Must have flexibility to work in all areas of the lab as needed
• Must be able to work independently at the off-site Patient Service Centers
• Must be able to provide Phlebotomy Services to Nursing Home residents in the community with minimal oversight
• Preceptor Trained, ability to train new hires according to Lab Leadership directives
• Strong positive communication skills and professional demeanor with patients, staff, and leadership
• Evaluation, Stay interview, disciplinary action process, employee engagement process improvements
• Familiarity with NYDOH, TJC, OSHA regulatory standards and infection control
• Knowledge of Charge Reconciliation, EBEW and CEW corrections
• Knowledge of Pathology Send Outs, Labcorp and Reference Billing
• Provide continuing education and skill refreshers to ensure ongoing competency and professional growth

Skills and abilities

• Able to deal with all types of patients/employees in a pleasant, professional manner.
• Must be independent, self-motivated, reliable, and responsible.
• Able to handle numerous tasks simultaneously.
• Able to train and mentor others, problem-solve, and work effectively in a team environment.
• Must complete all Health Stream Education Assignments in a timely manner.
• Serve every person with empathy, dignity, and compassion.
• Listen to understand, before seeking to be understood.
• Deliver outstanding service ensuring that safety comes first

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto.

Salary Range: $ 27.52-$41.27 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.