Receptionist in Edmonton, Alberta at THERMO KING WESTERN INC.

Thermo King Western Inc., a leader in premium van and truck body manufacturing since 1964, is seeking a Receptionist to join our friendly and family-oriented team. This temporary role plays a crucial part in how our business is presented to customers, vendors, and the community. If you thrive in a fast-paced, multi-tasking environment and enjoy making a positive impression on everyone you meet, we want to hear from you!

You are a reliable, organized, and professional individual with a passion for customer service. You enjoy interacting with people, managing multiple administrative tasks simultaneously, and taking ownership of your work. You present yourself well as the first point of contact for our company and understand the importance of confidentiality, accuracy, and a cheerful demeanor in every interaction.

Key Responsibilities:

• Serve as the first point of contact for visitors, customers, and vendors, ensuring a friendly and professional reception experience.

• Answer and direct multi-line phone calls to the appropriate departments.

• Welcome and assist walk-in customers and guests, ensuring proper visitor sign-in procedures are followed.

• Coordinate courier pickups and deliveries with internal teams.

• Process customer cash sales and manage a small petty cash float.

• Open, sort, and distribute incoming mail to the appropriate staff.

• Manage and maintain office supply inventory and place orders as needed.

• Maintain reception and common areas, ensuring a clean and welcoming environment for staff and visitors.

• Manage the office calendar, including staff birthday cards and assistance with company events.

• Assist with administrative support tasks including filing and document organization across finance, safety, and operations.

• Support invoice processing and internal reporting tasks as required.

• Compile and present accurate internal reports and administrative documentation.

• Maintain a professional, organized workspace and ensure confidentiality in handling company information.

• Previous experience in reception, office administration, or front desk roles is an asset.

• Strong customer service and interpersonal skills with the ability to interact professionally with clients, vendors, and team members.

• Ability to multitask and manage competing priorities in a fast-paced office environment.

• Experience handling multi-line phone systems with high call volumes.

• Excellent verbal and written communication skills.

• Strong organizational and time-management skills with attention to detail.

• Intermediate proficiency with Microsoft Office and/or Google Workspace.

• Ability to work independently with minimal supervision while maintaining a high level of accountability.

• Professional appearance and demeanor as the first point of contact for the company.

• Strong sense of confidentiality and discretion when handling sensitive information.

• Reliable attendance and punctuality; office hours are Monday–Friday, 8:00 AM – 4:30 PM.

At Thermo King Western, our mission is to serve and exceed the expectations of our customers through the strength of our people, our service, and our products, while pursuing excellence in everything we do.

We are passionate about:

• Genuine respect and integrity among team members

• Empowering employees through training, innovation, and continuous improvement

• Ensuring the safety, health, and wellbeing of our team

Our core values define who we are:

• Have Fun

• Say Yes

• Take Ownership

• Be Humble

• Growth Mindset

• Kaizen (Continuous Improvement)

Join a team where your contributions are valued, your growth is supported, and your work is meaningful.

• Competitive compensation based on experience

• Paid vacation

• Extended medical coverage

• Dental coverage

• Group life insurance

• Company-matched RRSP program

• Opportunities for training and career development

• Positive work-life balance

If you’re an organized, proactive, and friendly professional ready to make an impact, apply today to join the Thermo King Western team! Candidates selected for interviews will be contacted.