Staybridge Suites Reno - Front Desk Supervisor in Reno, Nevada at Aimbridge Hospitality

Staybridge Suites Reno - Front Desk Supervisor

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm, setting the tone for service thats not just good, but unforgettable. From smooth check-ins to friendly problem-solving, youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid drivers license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Settle in for a extended stay at the newly renovated Staybridge Suites Reno. Our Reno, Nevada hotel offers pet friendly suites with fully equipped kitchens, flat screen TVs, and flexible workspaces. Choose from a studio, one-bedroom, or two-bedroom suite when you book your stay. We offer same-day dry cleaning and onsite self-service laundry facilities. Our hotel is just seven miles away from Reno-Tahoe International Airport and offers easy access to local attractions like Reno-Sparks Convention Center, Lake Tahoe, and Wild Island. Facilities at Staybridge Suites Reno include a 24-hour business center with copy and print services, as well as an onsite meeting room with 304 sq. ft. of flexible space. Start your morning in Reno with free breakfast and unwind after a productive day at our evening reception serving local brews, wine, and light fare in our lobby. Get your workout in at our 24-hour fitness center and heated indoor pool. Whether youre traveling for business or pleasure, make the most of your trip to Reno with all the comforts of home at Staybridge Suites Reno.

Application deadline for Colorado positions: