Office Assistant II-Outpatient Therapy in Huber Heights, Ohio at Kettering Health

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

Job Responsibilities

• The Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned.
• Perform reception and transcription duties as needed.
• This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy.
• Coordinates, organizes, and implements inpatient/outpatient schedules.
• Provides supervisory responsibilities to the medical office including orienting and training new personnel.

Job Requirements

• High School diploma or equivalent
• Knowledge of medical terminology
• 3 years clerical experience
• Able to type 60 WPM
• Intermediate computer skills

• Excellent Customer Service and Communication Skills
• 2-3 years’ customer service and/or front office experience
• Epic software trained
• Proficient in Microsoft Office Suite
• General understanding of medical terminology
• Experience with therapy operations
• Knowledge of insurance verification and authorization
• Experience with scheduling
• The ability to be flexible and able to adapt to change
• Data entry and attention to detail