Senior Residential Program Administrator in Lewiston, Maine at Dirigo Support Professional

Job Title: Senior Residential Program Administrator

Job Description

Dirigo Support Professionals is seeking a dedicated and detail-oriented Senior Residential Program Administrator to join our team. Reporting to the Residential Services Director, the Senior Residential Program Administrator will play a crucial role in overseeing daily service implementation, ensuring compliance with HCBS regulations, and supporting the overall quality of the residential services.

Reports to: Residential Services Director

Key Responsibilities:

• Review and ensure the accuracy and completeness of daily progress notes.
• Provide constructive feedback to Team Leaders and DSP staff.
• Complete quarterly SIP reviews with members and report changes to Case Management.
• Ensures all members are up to date for all medical and dental appointments.
• Ensures all DSP and Team Leaders are up to date on training in accordance with the State of Maine.
• Completes the intake and discharge processes for supported individuals, including pre-placement meetings. Coordinate with planning teams to facilitate smooth transitions.
• Establishes and maintains positive relationships with guardians, Case Management, and outside providers. Establishes frequency and content of communication.
• Conduct HCBS compliance inspections to 13 residential homes and provide on-site training to staff as needed.
• Responsible for professional development of Team Leader and each home staff: hiring, orientation, supervision, evaluations, training, staff meetings and performance issues.
• Provides weekly on-site supervision of Team Leaders and DSP staff (as applicable).
• Acts as a role model for Team Leaders and DSP staff.
• Ensures all staff are providing services according to the Home and Community Base Service rule.
• On call rotation every 4 weeks.
• Completes other related tasks per the request of the direct supervisor.

Requirements:

• Bachelor’s degree in a related field is preferred.
• 3-5 years of experience in operations management or a similar role.
• Strong organizational and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of HCBS compliance and regulations preferred.
• Proficiency in relevant software applications (e.g., ADP, Therap).
• DSP certification, CRMA certification, CPR certification, and CPI certification (or have the ability to obtain certifications)

Key Competencies:

• Leadership and team management.
• Problem-solving and critical thinking.
• Effective communication and interpersonal skills.
• Adaptability and flexibility in a dynamic environment.