Field Service Technician in Merrill, Wisconsin at AGRA INDUSTRIES INC

Are you a hands-on problem solver who enjoys working with technology and helping customers succeed? Join our team as a Field Service Technician, where you'll troubleshoot equipment, perform maintenance, and provide on-site technical support for our clients. You'll work independently, tackle real-world challenges, and play a key role in keeping critical systems running smoothly.

Why Employees Choose AGRA

• Starting pay: $25-$40/hour, based on experience
• $50 Per Diem & company paid hotel stays
• Health insurance with no deductible and simple copays
• Free primary care through Anovia Health
• Year-round work with no seasonal layoffs
• 401(k) with company match and immediate vesting
• Company-paid dental, vision, life insurance, long-term disability, and Employee Assistance Program
• Paid time off available after 90 days
• Paid holidays
• Tuition reimbursement
• Safety toe boot and prescription safety glasses reimbursement
• Opportunities to advance

Responsibilities

• Follow all company and plant safety policies and procedures.
• Perform routine and preventative maintenance on equipment and machinery.
• Troubleshoot and resolve equipment and system issues independently.
• Escalate complex technical problems to senior technicians or supervisors when needed.
• Complete maintenance logs, service reports, and other required documentation.
• Assist with equipment installations, upgrades, and process improvements.
• Provide guidance and support to entry-level technicians as needed.
• Communicate clearly with supervisors, team members, and client personnel regarding work progress and issues.
• Maintain tools, equipment, and work areas in a clean and safe condition.
• Participate in training programs to expand technical skills and knowledge.
• Travel to multiple customer locations as required.

Qualifications

• Strong troubleshooting and problem-solving skills.
• Ability to work independently and manage assigned tasks.
• Excellent attention to detail and communication skills.
• Experience performing maintenance and repair on industrial equipment, machinery, or related systems preferred.
• Willingness to travel to various job sites.
• Valid driver's license with a satisfactory driving record.
• Ability to comply with all safety requirements and company policies.

AGRA is an Equal Opportunity Employer