Manufacturing Documentation Specialist in Fort Wayne, Indiana at Riverside Mfg LLC

Position Summary:

The Manufacturing Documentation Specialist is responsible for creating, maintaining, and optimizing documentation for manufacturing processes across the organization. This role focuses on developing clear work instructions, production and documentation. The Specialist works in close collaboration with Industrial/Manufacturing Engineers and Quality Assurance teams to translate technical knowledge into accessible, accurate documentation.

Key Responsibilities:

Documentation Development

• Create and maintain clear, consistent standards for production documentation to ensure accuracy and efficiency across all manufacturing operations.
• Write detailed, user-friendly work instructions for various manufacturing processes to guide production staff.
• Collaborate and assist in the development and maintenance of quality work instructions utilized by techs to complete Quality Action Plans (QAPs).
• Regularly review and update existing documentation to reflect process changes, improvements, or regulatory updates.

Collaboration & Communication

• Work closely with Manufacturing Engineers as the primary technical subject-matter experts to gather and incorporate information into production documents.
• Partner with Quality Assurance teams to develop, review, and validate documentation supporting product quality initiatives.
• Coordinate with production staff to validate that work instructions are accurate, clear, and operationally effective.

Training & Compliance

• Train production staff on new and updated documentation and standards to ensure proper implementation and consistent execution.
• Perform regular audits of production documentation to verify compliance with established standards and identify gaps.
• Support compliance efforts with applicable regulatory requirements

Continuous Improvement

• Identify opportunities for improving documentation processes and implement best practices to enhance productivity and quality.
• Apply lessons learned from audits, staff feedback, and process reviews to continuously elevate documentation quality.
• Contribute to a culture of quality and continuous improvement by championing clear, accurate, and accessible documentation.

Qualifications:

Required

• Associates degree in Technical Writing, Journalism, Education, Communications, Engineering, Manufacturing, Industrial Engineering, Business Administration, Information Technology, or a related field.
• Strong technical writing skills with meticulous attention to detail.
• Ability to collaborate effectively across engineering, manufacturing, and quality functions.
• Strong verbal and written communication skills suitable for cross-functional audiences.
• Must be a U.S. person (as defined under ITAR/EAR export control regulations).
• Position is on-site; relocation is not offered.

Preferred

• Prior experience in a manufacturing or defense/regulated industry environment.
• Experience with document control systems
• Certification or training in technical writing (e.g., STC, CPTC) or quality management (e.g., ISO 9001, AS9100).

Core Competencies:

Work Environment:

This position is performed on-site at a manufacturing facility. The role involves regular time on the production floor to observe processes and validate documentation accuracy, as well as office-based work for writing, editing, and collaboration. The environment may include exposure to standard manufacturing conditions. Minimal travel is expected. Some work may involve access to or handling of Controlled Unclassified Information (CUI); all documentation activities must comply with company CUI handling procedures.