Unaccompanied Children HS/PRS Case Aide in Redford, Michigan at Methodist Children's Home Society

1. JOB SUMMARY

The Home Study/Post-Release Services (HS/PRS) Case Aide is responsible for providing daily administrative and social service support to the HS/PRS case managers. The HS/PRS Case Aide will research community resources, screen and identify organizations that serve immigrant youth, and ensure comprehensive documentation of all communication and support services provided to clients in the HS/PRS program. The HS/PRS Case Aide works directly with the case management team and HS/PRS Lead Case Manager to ensure that services provided to immigrant youth are in accordance with expectations, policies and procedures determined by the Office of Refugee Resettlement Everstand best practice standards for assessing the safety and ongoing stability of youth and families.

1. DUTIES & ESSENTIAL JOB FUNCTIONS

• Engage in direct contact with clients, communicating with them at least monthly to ensure their continued safety, stability and wellbeing.
• Delivers post-release follow up services through phone calls and virtual meetings conducted with clients. This includes but is not limited to maintaining monthly contact with recently released clients for up to 6 months, unless the case is sufficiently stable to close sooner.
• Identify appropriate community resources, ensuring they are culturally and linguistically appropriate, providing referrals and assistance with completing applications and referral forms.
• Assist with creating, filing, closing and overall daily maintenance of client records in Everstand’s electronic health record and the UC Portal. Ensure assigned case records meet documentation standards as defined by both federal and state regulations.
• Provide administrative support and assistance in compiling program data and service outcomes information to the Lead Case Manager and Program Director.
• Assists in the timely documentation, submission, and data entry of Serious Incident Reports (SIR) and Notifications of Concern (NOC).
• Collaborates with the Lead Case Manager and Program Director in drafting and submitting quarterly program performance reports.
• Obtain and maintain certification as a “user” in required federal databases, including but not limited to the UC Portal.
• Obtain and maintain certification as a “user” in Everstand’s electronic health record software system.
• Performs other duties as assigned.

1. BASIC COMPETENCIES

Education and Experience:

• A high school degree
• One year experience working with children and youth.
• Fluent in both English and Spanish

Additional Eligibility Qualifications

• Ability to effectively express ideas clearly and concisely, orally and in writing; computer literate.
• Able to work cooperatively and collaboratively with others.
• Support MCHS’s core values of safety, integrity, empathy and impact through their behaviors.
• Maintain a valid driver’s license
• Pass Federal and State Fingerprinting Background Checks
• Pass TB test, physical, & drug screening (Pre-Employment)
• Must be fluent in both English and Spanish

1. JOB SETTING

The work environment described here is representative of that which an employee will typically encounter during a normal shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. OTHER INFORMATION

MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, height, weight, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Furthermore, this description is a summary of the responsibilities, duties, skills, experience, abilities, and qualifications associated with this position. It is not an exhaustive list and may be changed at any time at the discretion of the CEO. Employment is still considered at-will in which MCHS or the employee may with or without notice, with or without reason terminate employment. MCHS reserves the right to modify job duties or job descriptions at any time.