National Channel Operations Manager in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a National Channel Operations Manager based in United States.

This role is a high-impact commercial operations position focused on optimizing dealer channel performance through pricing strategy, contract governance, and operational excellence. The position plays a critical role in ensuring consistency, profitability, and scalability across a nationwide dealer network. You will act as a central point of coordination between sales, finance, legal, and operations teams to streamline processes and improve execution across channel programs. The role combines strategic thinking with hands-on operational management, requiring strong analytical capabilities and attention to detail. You will contribute directly to revenue growth by improving pricing structures, rebate programs, and dealer support systems. This is a highly collaborative environment where cross-functional alignment and data-driven decision-making are essential. The position is ideal for professionals who thrive in complex, fast-moving channel environments.

• Develop, manage, and optimize dealer pricing programs, discount structures, rebate initiatives, and promotional pricing strategies across the national dealer channel.
• Analyze pricing performance, margin trends, and competitive positioning to support strategic pricing decisions and profitability goals.
• Review, approve, and govern special pricing requests, dealer incentives, bid support, and pricing exceptions in alignment with corporate guidelines.
• Oversee the full lifecycle of dealer contracts, including drafting, review, renewals, amendments, compliance tracking, and documentation management.
• Partner with legal, finance, and sales teams to ensure accurate contract execution, pricing alignment, and adherence to commercial terms.
• Maintain centralized systems and databases for pricing, contracts, rebates, and dealer operational data to ensure accuracy and governance.
• Lead operational improvements across dealer workflows, including order management, claims processing, approvals, and communication processes.
• Develop and maintain SOPs, dashboards, and KPI reporting to track dealer performance, pricing effectiveness, and contract compliance.
• Support ERP, CRM, and dealer management system enhancements and contribute to process automation and system integration initiatives.
• Serve as a cross-functional liaison between dealer sales teams, operations, finance, and executive leadership to ensure alignment on channel strategy.
• Support forecasting, budgeting, audits, compliance reviews, and strategic planning activities related to the dealer network.
• Identify operational risks and implement mitigation strategies to improve efficiency and scalability.

Requirements

• Bachelor’s degree in Business, Finance, Operations, Supply Chain, or a related field.
• 5+ years of experience in pricing, contracts administration, channel operations, dealer support, or commercial operations.
• Proven experience working with dealer, distributor, reseller, or channel partner networks.
• Strong expertise in pricing strategy, financial analysis, margin optimization, and commercial decision-making.
• Experience managing contract lifecycle processes, including negotiation support, renewals, compliance, and documentation.
• Strong analytical and data interpretation skills with advanced proficiency in Excel and reporting tools.
• Experience with ERP, CRM, or dealer management systems such as SAP, Oracle, NetSuite, or Salesforce.
• Demonstrated ability to lead cross-functional initiatives and manage competing priorities in a fast-paced environment.
• Excellent communication, stakeholder management, and collaboration skills across technical and non-technical teams.
• Strong organizational skills with high attention to detail and a structured approach to problem-solving.
• Experience in manufacturing, industrial equipment, imaging, or distribution industries is highly preferred.
• Familiarity with dealer incentive programs, rebate structures, and channel pricing models is a plus.
• Exposure to process improvement methodologies such as Lean or Six Sigma is an advantage.
• Ability to travel approximately 10% as required.

Benefits

• Comprehensive medical, dental, and vision insurance coverage.
• Life insurance coverage.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Opportunity to work in a national-scale channel operations environment with strategic impact.
• Exposure to pricing strategy, commercial operations, and cross-functional leadership initiatives.
• Career development opportunities within a global organization.
• Collaborative and structured work environment focused on operational excellence.
• Potential for involvement in process improvement and digital transformation initiatives.