Director of Property Management in Indianapolis, Indiana at Rehab Medical

Position Overview:

• Provide strategic leadership for all commercial and multifamily property management, in which Forza is managing, while developing standardized operating procedures and performance expectations across the portfolio.
• Build a scalable property management organization that supports future acquisitions and promotes operational excellence, accountability, and exceptional customer service.
• Recruit, develop, and lead a high-performing property management team while fostering collaboration across Operations, Finance, Construction, and Acquisitions.

• Drive occupancy, tenant retention, resident satisfaction, leasing performance, rent collections, and overall operational results across every property.
• Oversee maintenance operations, preventative maintenance programs, vendor relationships, and capital improvement execution to protect and enhance asset quality.

• Execute approved operating budgets, strategic initiatives, and operational business plans while identifying opportunities to improve efficiency, reduce controllable expenses, and enhance service delivery.
• Lead continuous improvement initiatives that create consistency, scalability, and operational excellence across the growing portfolio.

• Collaborate with the Asset Manager and Financial Team to execute each property’s strategic business plan while maintaining clear accountability between operational execution and financial performance.
• Communicate operational risks, opportunities, and recommendations that improve long-term property performance and asset value.

• Build the organizational structure, talent, and systems necessary to support Forza’s continued growth and expansion.
• Establish a performance-driven culture focused on continuous improvement, professional development, and ownership of results.