Retail Associate in New Haven, Indiana at Ag Plus
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Job Description
About Company:
At Ag Plus, we are a customer-driven and profitable cooperative dedicated to providing our patrons with premium value through our high-quality products and services.
Our VisionOur vision is to be a successful and innovative full-service agribusiness by excelling in:
- Service Leadership – Setting the standard for exceptional customer service
- Growth & Innovation – Embracing new opportunities to strengthen our cooperative
- Efficiency – Delivering top-tier solutions with precision and expertise
- Community Commitment – Supporting and enriching the communities we serve
- Unity & Strength – Fostering collaboration for lasting success
- Employee Dedication – Investing in the people who drive our mission forward
For over a century, northeast Indiana has been home to a hardworking farming community built on integrity, resilience, and family values. These same principles remain at the heart of Ag Plus today.
What started as a modest group of farmers has grown into a thriving cooperative with over 1,400 members, serving communities across eleven counties. Despite our growth, we remain locally owned and operated—not by a distant boardroom, but by the farmers we proudly serve.
Ag Plus is open to everyone in northeastern Indiana—no memberships, no annual fees. Our success stays within the local markets we serve, benefiting our communities time and time again.
To best support our members, Ag Plus operates across five key divisions:
- Agronomy – Precision Ag, crop nutrients, protection, and seed solutions
- Energy – Reliable liquid fuels and LP gas services
- Feed – Quality bagged and bulk feed options
- Grain – Comprehensive grain services, including trucking
- Turf – A full line of turf products with expert advice
At Ag Plus, we remain committed to delivering value, fostering growth, and serving our communities for generations to come.
- High school diploma or equivalent.
- Basic math skills and ability to operate point-of-sale (POS) systems.
- Strong communication skills with the ability to interact effectively with customers and team members.
- Ability to stand for extended periods and perform physical tasks such as lifting and stocking merchandise.
- Legal authorization to work in the United States.
Location: Turf Center- New Haven, IN
Job Title: Retail Associate
Department: Retail/Turf
Reports to: Location
Summary: This position is responsible for supporting daily Turf Center operations, including assisting customers, stocking and organizing merchandise, processing local deliveries, and maintaining cleanliness and order in both the retail store and warehouse. Duties also include loading and unloading products, receiving inventory, and ensuring materials are properly stored and accessible. This is an entry-level role, and on-the-job training will be provided for all required tasks.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Supports Ag Plus’s stated Vision, Mission, and Business Values.
- Projects a positive attitude and provides outstanding customer service to customers and fellow employees.
- Reads, understands, and follows company policies and procedures.
- Completes required safety reports and other required records.
- Follows all company safety policies, procedures, and established safety programs.
- Keeps the Branch Manager informed of operational, customer, vendor, or employee issues that arise.
- Promotes Ag Plus products and services to existing and prospective customers.
- Assists customers with product selection, purchases, and loading of merchandise.
- Loads and unloads customer purchases, inbound inventory, and deliveries.
- Stocks shelves, maintains product displays, and organizes inventory.
- Receives, stores, and maintains inventory in a safe and orderly manner.
- Makes local deliveries using company vehicles, as assigned.
- Operates forklifts and other equipment safely (training provided).
- Maintains a clean, organized, and safe retail store, warehouse, and outdoor work areas.
- Assists other departments during peak seasons, as needed.
- Performs other duties as assigned by the Branch Manager.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Valid driver’s license with the ability to pass a DOT physical
Competencies
Leadership and Managerial | Functional | Foundational |
Adaptability | Organizational Support | Dependability |
Quantity | Teamwork |
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand: walk: use hands to finger, handle, or feel: reach with hands and arms: talk or hear and taste or smell. The employee is occasionally required to sit: climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Ability to work indoors and outdoors in varying weather conditions.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts: fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to high, precarious places: outside weather conditions: extreme cold: extreme heat and risk of electrical shock. The noise level in the work environment is usually loud.